This profile has been claimed by the business owner or representative.
Isle of Capri Lula
- Casinos
- Lula, MS
About this business
Location details
777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Staffing seemed to be a challenge. Arrived an hour early and was not able to check in and work. Hotel room -Cleanliness of carpet. Ashes from cigarette on carpet. I thought I was in a non smoking room.
Nice
Business response:
Thanks for your review of your experience here. We hope to see you again, Kirk!
Quality is consistent so I know what I am getting. I feel safe at the hotel and its parking lot. All help is kind and courteous. Some have been there for many years which I think says a lot about management.
The property itself was nice. It was convenient, close, and safer than anything else in the area. The beds were not very comfortable. I was by a door that went to the courtyard and every time someone went out the door would slam shut. This was all through the night. It was very pet friendly but they put me and my dogs next to someone else with a dog. The dog next to me would bark every time someone moved. I suggest not putting pet rooms side by side. Especially if there is a connecting room. It was nice knowing that there wa... read more
Business response:
Greetings Tory, Thank you for taking the time to share your feedback about your recent stay at Isle of Capri Lula. We appreciate your kind words about our convenient and safe location, as well as our pet-friendly policies. We apologize for the inconveniences you experienced with the noise levels and the comfort of the beds. We understand how important a good night's sleep is, and we take your concerns seriously. We will address this issue promptly to ensure a more peaceful and restful stay for our future guests. Regarding ... read more
Business response:
We certainly apologize for your experience while staying with us!
Business response:
Thank you for your rating!
We checked in on Wednesday and stayed till Sunday. The maid never knocked on my door which was fine until I started running out of clean towels and toilet paper . When I stopped the maid in the hall she said she would get me some but next time I had to call the front desk and ask for it . I was not told at check in about this . The girl that checked us in barely said 2 words to us and acted as if we were inconveniencing her . We have stayed here a lot and never been treated like this . Also there was only one small bar of so... read more
Business response:
We certainly apologize for your experience while staying with us! Thank you for your feedback; we will use it to improve our services.
Business response:
Hello, thank you for your feedback!
Frequently asked questions about Isle of Capri Lula
How is Isle of Capri Lula rated?
Isle of Capri Lula has a 3.4 star rating with 4,420 reviews.
When is Isle of Capri Lula open?
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.