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iStorage

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.969,825 reviews
    Tom Z.'s profile image
    Tom Z. 
    on Birdeye

    a year ago

    Employee at office was very helpful with the renting process 

    Business response:

    Hello Tom. We are happy to hear that you had a great experience! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. Your feedback helps us to keep improving, and we appreciate it! Sincerely, iStorage  

    John Mark H.'s profile image
    John Mark H. 
    on Birdeye

    a year ago

    Good and very helpful 

    Business response:

    Thank you John for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

    Frank M.'s profile image
    Frank M. 
    on Birdeye

    a year ago

    This is my 2nd time using this facility. Process is easy and rates are very reasonable. The location is great for our needs. 

    Business response:

    Frank, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

    Trevoris B.'s profile image
    Trevoris B. 
    on Birdeye

    a year ago

    The manager Paul was great, 5 stars across the board. Give Paul a raise and a promotion for over the top customer service and managerial like candor. Paul was well versed in knowledge, prompt and honest. For some reason Paul isn’t listed in the “assisted by” drop down. 

    Business response:

    Thank you Trevoris for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

    Rebecca W.'s profile image
    Rebecca W. 
    on Birdeye

    a year ago

    Booking online is very fast and easy touse 

    Business response:

    Rebecca, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

    Taylor H.'s profile image
    Taylor H. 
    on Birdeye

    a year ago

    Great experience! 

    Business response:

    Taylor, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage  

    Mary Ann U.'s profile image
    Mary Ann U. 
    on Birdeye

    a year ago

    At my age and with medical problems I wish I had a unit that didn’t Make me walk so much so much….front office staff was very patient with me and answered all my questions with much courtesy. 

    Business response:

    Thank you Mary for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

    Shannon P.'s profile image
    Shannon P. 
    on Birdeye

    a year ago

    The online sign up process is overly complicated, but it all worked after a few phone calls. 

    Business response:

    Hello Shannon. We are happy to hear that you had a great experience! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. Your feedback helps us to keep improving, and we appreciate it! Sincerely, iStorage  

    Joan L.'s profile image
    Joan L. 
    on Birdeye

    a year ago

    The manager at the store was absolutely fantastic. It made the experience very easy and very quick. I would recommend you guys to anybody. Her name was Neptina not one of the ones in the section below. 

    Business response:

    Joan, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

    Frequently asked questions about iStorage

    How is iStorage rated?

    iStorage has a 4.9 star rating with 69,825 reviews. 

    When is iStorage open?

    iStorage is closed now. It will open on Monday at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com