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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was helped by a nice gentleman name… I was helped by a nice gentleman name Chris. It's a smooth process to withdraw i can understand all the security
Business response:
Thank you, Tony!
Ally was super helpful Ally was super helpful! Thanks
Business response:
Thank you, David! We appreciate the positive feedback regarding Ally.
Thank you Jonathan for making a… Thank you Jonathan for making a concerted effort to let me know my account was funded. I truly appreciate the excellent customer service I've received from iTrust staff.
Business response:
Thank you, Lucia! We appreciate the positive feedback regarding Jonathan.
Outstanding!!! Outstanding!!! It was in sharp contrast to the support I got when initially establishing my account years ago. The quick and effective follow-up from Jonathan, Trent and Chad V show why great customer service is much appreciated.
Business response:
Thank you, Ro! Outstanding service is what we strive for.
Sydney made clear I wasn't the only… Sydney made clear I wasn't the only customer with ACH issues. This gave me a lot of relief. She listened and actually followed through with promise to email me she was keeping an eye on my account for the wire transfer I went forward with after my second ACH failed. She then followed through with another email when my account was funded. Nobody gives that kind of service anymore.
Business response:
Thank you, Matthew! We appreciate your kind words about Sydney.
I thoroughly enjoyed working with Bobby… I thoroughly enjoyed working with Bobby Pham. He was so helpful to complete the process of transferring funds from a Traditional IRA to my Roth IRA with iTrustCapital. I was able to complete the transfer form, but I could not have done it without Bobby's assistance.
Business response:
Thank you, Ken!
Great communication and follow through Great communication and follow through
Business response:
Thank you, john! Great customer service is what we aim for.
Great customer service is very helpful Great customer service is very helpful. Thanks a while get your money out of the exchange, but the Customer Service is there to support you and answer any questions.
Business response:
Thank you, joseph! We appreciate you taking the time to share your positive experience.
Being able to call Being able to call, having someone pick up the phone, and stay with you until the problem is resolved - is a big deal! Today the customer service rep, Ayrton, stayed on the phone with me until he resolved my problem and even gave me his personal cell if I had any follow up questions (I did not). Great stuff.
Business response:
Thank you, MCiilllsz! We appreciate the positive feedback.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,874 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.