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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,882 reviews
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David Wise's profile image
David Wise 
a year ago

Ally was super helpful Ally was super helpful! Thanks 

Business response:

Thank you, David! We appreciate the positive feedback regarding Ally. 

Lucia's profile image
Lucia 
a year ago

Thank you Jonathan for making a… Thank you Jonathan for making a concerted effort to let me know my account was funded. I truly appreciate the excellent customer service I've received from iTrust staff. 

Business response:

Thank you, Lucia! We appreciate the positive feedback regarding Jonathan. 

Ro's profile image
Ro 
a year ago

Outstanding!!! Outstanding!!! It was in sharp contrast to the support I got when initially establishing my account years ago. The quick and effective follow-up from Jonathan, Trent and Chad V show why great customer service is much appreciated. 

Business response:

Thank you, Ro! Outstanding service is what we strive for. 

Matthew Witt's profile image
Matthew Witt 
a year ago

Sydney made clear I wasn't the only… Sydney made clear I wasn't the only customer with ACH issues. This gave me a lot of relief. She listened and actually followed through with promise to email me she was keeping an eye on my account for the wire transfer I went forward with after my second ACH failed. She then followed through with another email when my account was funded. Nobody gives that kind of service anymore. 

Business response:

Thank you, Matthew! We appreciate your kind words about Sydney. 

Ken Cargle's profile image
Ken Cargle 
a year ago

I thoroughly enjoyed working with Bobby… I thoroughly enjoyed working with Bobby Pham. He was so helpful to complete the process of transferring funds from a Traditional IRA to my Roth IRA with iTrustCapital. I was able to complete the transfer form, but I could not have done it without Bobby's assistance. 

Business response:

Thank you, Ken! 

john's profile image
john 
a year ago

Great communication and follow through Great communication and follow through 

Business response:

Thank you, john! Great customer service is what we aim for. 

joseph dominguez's profile image
joseph dominguez 
a year ago

Great customer service is very helpful Great customer service is very helpful. Thanks a while get your money out of the exchange, but the Customer Service is there to support you and answer any questions. 

Business response:

Thank you, joseph! We appreciate you taking the time to share your positive experience. 

MChiilllsz's profile image
MChiilllsz 
a year ago

Being able to call Being able to call, having someone pick up the phone, and stay with you until the problem is resolved - is a big deal! Today the customer service rep, Ayrton, stayed on the phone with me until he resolved my problem and even gave me his personal cell if I had any follow up questions (I did not). Great stuff. 

Business response:

Thank you, MCiilllsz! We appreciate the positive feedback. 

DeeAnn Bales's profile image
DeeAnn Bales 
a year ago

Thanks Bobby Bobby seemed very friendly and ready to help with any questions that I may have had. I'm looking forward to investing with I Trust. Special thanks to the Digital Asset Investor. 

Business response:

Thank you, DeeAnn! We appreciate your kind words and are thrilled to hear about your positive experience with Bobby. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,882 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.