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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service The process to transfer to iTrust was straightforward and simple. The problem is with the legacy institutions that throw up roadblocks to try to slow down the transfer process. ITrustCapital customer service has been excellent
Business response:
Thank you! We strive for our transfers to be straightforward and simple. Please reach out to us if you have any additional questions and concerns.
No problems here. No problems here.
Business response:
Great to hear, Laurent! Thank you!
Awesome service Awesome service, you can not ask for anything better
Business response:
We're glad to hear about your positive experience with us. Thank you!
So far so easy So far so easy. Simple setup. I did a rollover from a previous 401k. Buy and sell with one touch. Ready to see my retirement account grow faster than any traditional account ever could. Every time I’ve had to talk to the someone they we’re always helpful and all problems solved easily.
Business response:
That's awesome, Larry! Thanks for the thoughtful review. We hope you enjoy your investing experience with us.
Just do it! Nike had it right with their motto of “Just do it.” No need to think about opening an iTrust account…just do it! They were very responsive to emails and calls and made my transfer from a 401K easy. Be an early adopter…just do it!
Business response:
Thank you, Michael! That was a very kind review and some great insight. We look forward to working with you!
I haven’t felt nerves about my money… I haven’t felt nerves about my money being being in your safety . Your platform is really easy to make trades as many times as I like. The coins are great to pick from and seems to be adding more versions ever month. I signed up vie email communication only so didn’t need telephone contact because it’s easy to do the process.
Business response:
That's great to hear, Manuel. Thanks for the positive review, have fun on the platform!
After a ton of research... After a ton of research, I decided to try opening an account with iTrust. Onboarding was very straightforward. I was so pleased with the ease of the Roth IRA process, I opened an additional Traditional IRA AND an account for my mom's IRA. Also did a Roth conversion and Shawn Noad and everyone I've dealt with over email has been prompt and responsive. The only lag was with my 401K custodian; there are ways to get ahead of this but be prepared. iTrust has been great and super user-friendly. I am so h... read more
Business response:
We strive to provide the best client experience, especially Shawn! Thank you for choosing us Jess, you made the right choice!
No regrets I've been happy with their customer service and I feel my money is safe. Hopefully they will add price charts at some point.
Business response:
Thank you, William! We always prioritize the security of assets. Please reach out to us if you have any additional questions and concerns.
Revised review based on iTrust's quick response. My original review: I hate the "self serve" customer service. It's useless. I couldn't log into my accounts this morning (just hung then gave me a 524 error). No way to find out what was going on. I was impressed that a rep called me immediately, apologized and explained that I could e-mail them in the future & he gave me his personal e-mail phone nbr.
Business response:
Hi Janet, We're sorry you were having issues logging into your account. A representative will reach out to you immediately to make sure you can log in. Please note you can always message us from any page on our website for assistance.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 10,044 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.