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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mark from account support was great Mark from account support was great! He helped me understand the deposit and withdrawal guidelines. He always connected with me when I had questions or concerns. Always, communicative and responsive to calls and texts. Thank you Mark for all the great support!
Business response:
Thank you, Timothy! We're grateful to have you as a part of our community.
That's what I call Quality Service Jimmy Herrera has been nothing but spectacular when it comes to Customer Service! He has helped me twice with my Distribution requests - making the process easy and efficient. Keep up the great work over there guys!
Business response:
Thank you for the positive feedback, AA! High quality service is what we strive for, and we're happy to hear that Jimmy met your expectations.
Very respectful & timely response Very respectful and timely with their response throughout my process. Mark definitely made this process smooth and answered all my questions. Even left me direct contact to ensure I could reach out if I had any questions in the future since I’ve worked through him. Excellent service
Business response:
Thank you, Abraham! Excellent service is what we strive for. Please don't hesitate to contact us if you have any additional questions or issues.
Excellent Customer Support Excellent Customer Service anytime I have a request with iTrustcapital. I dealt with Mark Morales and he was great.
Business response:
Thank you, Hector! We appreciate you being a part of this community.
Couldn't have ask for a more pleasant. Mark, and Adam.
Business response:
Thank you for sharing your positive experience with Mark and Adam! They go above and beyond.
Very easy to navigate Very easy to navigate. Purchase of precious metals was easy. IMO, this is a much better way to add physical gold to your portfolio. Other gold IRA sites charge storage fees which add up over time.
Business response:
Thank you for the positive feedback, David! Please reach out to our CX team if you have any questions or concerns.
Calvin helped me and resolved my 2FA… Calvin helped me and resolved my 2FA change. I am very satisfied with my appointment and the resolution of the issue.
Business response:
Thank you for sharing your positive experience with Calvin! We're thrilled to hear that he went above and beyond. Please reach out if you have any additional questions or issues.
Five Star Customer Service My wife and I recently transferred our Roth IRAs to iTrustCapital. The process was very smooth from a technical account perspective but most impressive was the "Outstanding" customer service Nadia Reyes provided. Nadia immediately responded to our email inquiries and kept us informed of funds transfers every step along the way. She made our user experience so seamless...five-star all the way!
Business response:
Thank you for sharing your positive experience with Nadia! She goes above and beyond. Please reach out if you have any additional questions or concerns.
Great customer service It was a seamless process. I appreciate the quick response.
Business response:
Many thanks for the positive feedback, Enrique! We're grateful to have you as a part of our community.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,972 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.