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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.814,292 reviews
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IMcCoy's profile image
IMcCoy 
3 years ago

Easy creating account but very elementary platform. Creating account and transferring money is simple and straight forward. But the trading platform is very elementary. There is only market orders and you have to contact support to make a withdrawal. Support is quick to respond. 

Business response:

Thank you for the honest review. In regards to your comment, we will be updating our website and dashboard very soon. Stay tuned! 

Etienne D'Aunay's profile image
Etienne D'Aunay 
3 years ago

Website is moving in the right direction Excellent choice to drop the monthly fees. Between the 1% trading commission and the "spread" on the price, iTrust is doing just fine. Next up - needs the ability for LIMIT orders ASAP! (Will be a HUGE timesaver for me not to have to monitor prices constantly.) Dollar cost averaging (recurring purchases would be a nice touch. Also, I'm worried, when the time comes to sell, that restricting trading to ONE order at a time will NOT be good! Please add the ability to submit multiple order... read more

Business response:

Thank you, Etienne! We hope to add those features you mentioned to our platform soon. 

Colby Fiedler's profile image
Colby Fiedler 
3 years ago

Thank you Adam Fote ! Thank you Adam Fote !! He helped me out and gave me all the information- I will for sure open up a self directed Roth IRA. 

Business response:

Thank you for sharing your positive experience with Adam. He provides top-notch service! Enjoy! 

Frances Abbott's profile image
Frances Abbott 
3 years ago

When a coworker introduced… When a coworker introduced itrustcapital to me I thought I'll give it a try. Just knowing I could transfer money from my existing IRA made it very attractive and it was easy! I'm starting small but hope it's grows its exciting! Thanks Itrustcapital. 

Business response:

Thank you for choosing us, Frances. It's wonderful that you found us! 

Frank Warmath's profile image
Frank Warmath 
3 years ago

There doesn't seem to be a "… There doesn't seem to be a " performance " type report or page where I could see my average per unit cost. That would be helpful rather than me having to take paper to pen! frank 

Business response:

Thanks, Frank. In regards to your comment, we will be updating our website and dashboard very soon. Stay tuned. 

John Spina's profile image
John Spina 
3 years ago

Very easy trading process and fast! Very easy trading process and fast! 

Business response:

That's what we strive for! Thanks, John! 

David George's profile image
David George 
3 years ago

Island in a sea of turmoil. Being able to invest in non dollar assets, inside a ROTH, given today's financial turmoil is a blessing. iTrustCapital is an island in a sea of turmoil. Thanks to Adam and all the staff members that helped my wife and I along the way! 

Business response:

Thank you so much for the positive review, David! Our CX team strives to provide the best client experience, especially Adam. 

Katherine's profile image
Katherine 
3 years ago

Issues with initial funding, otherwise what I wanted It is hard to communicate with a representative over the phone, email responses are short and half-thought out, and deposits/transfers seem to be forgotten unless the customer follows up, causing an extended hold (over the 3 day) with release of the money being delayed over and over. It seems once the money is with iTrust, the interface is good though and haven’t had a problem since. 

Business response:

Thanks, Katherine! Please reach out to us if you have any additional questions or concerns. 

David's profile image
David 
3 years ago

Awesome but need staking / passive income Your personnel are top notch and super responsive. Everything is great however staking and passive income earning like most brokerage exchanges is what’s missing. Full 5 stars and I’ll convert my friends as soon as you can get that! 

Business response:

Thank you for the positive review, David. We hope to be the first Crypto IRA provider to offer a staking feature to our platform soon. Stay tuned. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 14,292 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open at 7:00 a.m.