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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had the pleasure of working… I recently had the pleasure of working with Joseph from customer service, and I can’t say enough about his professionalism and patience. Joseph was incredibly reassuring about the entire process and took the time to answer all my questions thoroughly making me feel confident with every step. Setting up a new account was refreshed really straightforward. Thanks for the companies will organize and user-friendly process. It’s clear that customer experience is a party here, and I’m gratefu... read more
Business response:
Thank you, Brady! We're thrilled to hear about your positive experience with Joseph.
Professional haldling throughout this organizaton I have been a customer since mid-2021. Just did a transfer into my Itrustcapital account which was handled in a professional manner where each step involved their personal touch (no Bots). I had issue with my account which Chad P handled immediately on the phone. He was a true professional.
Business response:
Thank you, Mitch! We appreciate your kind words and feedback.
ITrust is simply the best! Grace Avina once again delivered an exceptional and best customer service in assisting my husband’s distribution. Her knowledge and expertise were commendable making the entire process swift and seamless. She also answered all our questions about related transactions that we may need assistance in the very near future. Thank you, Grace and ITrust for employing competent professionals in assisting your clients. You are the best!
Business response:
Thank you for sharing your awesome experience with Grace! Please reach out if you have any additional questions.
Nadia and Jeff were extremely helpful… Nadia and Jeff were extremely helpful in completing my IRA conversion on the same day it was requested. In my experience at other companies, this process took days or weeks. They completed it same day and were very friendly and helpful in completing my conversion!
Business response:
Thank you, Ben! We are so glad to hear that you had a positive experience with Nadia and Jeff.
Security and competence Security, personalized and competent transaction while also informative. Thanks especially to Alyssa Ebner for coordination and completion of all. H. Miller (itrustcapital client).
Business response:
Thank you, Hughe! We appreciate your kind words and are thrilled to hear about your positive experience.
Kind, courteous and easy to work with Jimmy was great! Kind, courteous and easy to work with
Business response:
Thank you, Kevin! We're thrilled to hear about your positive experience with Jimmy.
Had a great experience with Jonathanit Had a great experience with Jonathan from Itrust Capital’ he explain me everything with detail, I apreciate that and it’s a great experience dealing with that ki Had a great experience with Jonathan from Itrust Capital’ he explain me everything with detail, I apreciate that and it’s a great experience dealing with that kind of people.
Business response:
Thank you, Julio! We are thrilled to hear about your positive experience with Jonathan.
Customer service was top notch Customer service was top notch. Chad Poulos went above and beyond to help me. Answered questions concisely and accurately.
Business response:
Thank you, Tyler! Top-notch customer service is what we strive for.
BEST Customer Service Experience EVER! I needed to reset my password. But when the reset wasn't successful & a 2nd reset also was not successful & both reset emails going to spam, I suspected a phishing attempt on my account. I immediately called support - so grateful that number was easy to find! Chad answered in just a few rings. He confirmed the safety of my account. Then he helped troubleshoot various ways to get me logged in. He listened carefully as I spoke & even picked up on something I'd said which he was able to gu... read more
Business response:
Thank you, L.S! Excellent customer service is what we strive for.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,661 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.