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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great company Great company. Still worried about the potential collapse of assets after losing 1/3 of my portfolio from Celsius.
Business response:
Thanks, Daniel!
Excellent customer service!!!! I’ve called twice bcs I wasn’t sure my wire was received initially. I’m both cases, I got an agent on the phone immediately who explained what they saw on their end and in one case took corrective action to fix the issue. In both cases, the problem was resolved before I got off the phone. Both times, a manager followed up with a text to make sure I was satisfied. Very reassuring when your dealing with your money.
Business response:
Thank you for choosing us, Jeff! Enjoy!
I highly recommend anyone looking to Rollover their IRA I highly recommend anyone looking to Rollover their Roth IRA into iTrustCapital. Very smooth and fast transaction.Their Customer service is Five Star!
Business response:
Excellent client experience is what we strive for! Thank you, Christopher!
Customer Service with Trent from iTrust I just spent some time speaking with Trent, from iTrust Capital. I was able to share any concerns I had, and any experiences, positive or negative, I may have had. All in all, the experience has been overwhelmingly positive. My reasons for signing up with iTrust 18 months ago were ease of website use, security of my assets, and a simple, affordable fee structure. In each case, the events of the past few months have proven each of my original reasons to be correct. Thanks to Trent for t... read more
Business response:
Thank you for sharing your awesome experience with Trent! Please reach out if you have any additional questions or concerns.
Customer service is superior Customer service is superior, needed to move funds around, it was a breeze with there help, communication is the key and they have it!
Business response:
Thank you, Brent!
Onboarding and customer service. Just moved some funds from an existing IRA. The step by step instuctions and videos made it quite easy. Managed to complete the process on their website with just one call to my broker for the fax #. I logged in to my account today and got the contact # for customer service. Call was answered promptly by a helpful customer rep who answered all my questions. I haven't disbursed my assets yet, but will write another review on that experience.
Business response:
Thanks, Tracy!
I like that they improved the multiple… I like that they improved the multiple condition buys
Business response:
Thank you, Richard!
This is the future! These guys are very good. I would get in now, before you regret it.
Business response:
Thank you, Michael!
Easy set up with great CS! Nadia Reyes helped me through the whole set up. Great customer service, thank you so much!!
Business response:
Our CX team goes above and beyond, especially Nadia. Thank you, Sean!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,812 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.