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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Feedback I like the website but was hoping for staking. Staking my ADA would be a huge lift during this bear market. Customer service was really good and were helpful with answering my questions. Buying and selling was easy and website layout is easy to navigate. Having an ACAT transfer option would make it easier for me to transfer additional money into
Business response:
Hi Nicolas, Thanks for the feedback! We'll have a staking feature released in the near future. As for the ACAT issue, we are not a brokerage firm or a bank, and therefore are non-ACAT participating.
Very easy to work with and very… Very easy to work with and very transparent
Business response:
Transparency is what we strive for! Thank you, Tom!
Pleased so far. Pleased so far.
Business response:
Thank you, Larry!
ITrustCapital was average at best ITrustCapital was, at best, average when it came to customer service, the information they shared with me, and resolving my issue. I wasn’t extremely dissatisfied with their service, but neither was I completely or extremely satisfied with it either. I did a 401K Rollover to a Roth IRA and it didn't go smoothly at all. I received an email from iTC saying they had received the check from my prior institution about 7 to 10 days after I began the process. The email said it would be "3 business ... read more
Business response:
Hi Paul, We respect and appreciate you feedback. We think there's an opportunity for our clients to get faster, more direct answers to their questions and onboarding status, and we're in the process of building a better process for this. Thank you for coming aboard.
Good customer support Good customer support, easy to use iTrustcapital web site.
Business response:
Thank you, Sreenath!
Experience so far has been great Experience so far has been great! Did a 401k rollover into roth ira. Had to schedule a support call a couple of times and each time they were prompt and were able to address my concerns immediately. Still new in this journey but have no complaints so far!!! Glad I found iTrustCapital!!!!
Business response:
It's wonderful that you found us, Ernest! Thank you!
Customer service are very helpful Customer service are very helpful. Whenever I call for some issues there was always someone to answer it. The only concerns I have is the availability of ordering type, staking or private wallet. But I’m hoping somewhere along the line you’ll have these features.
Business response:
Thank you, Yolanda! Stay tuned.
iTrust has been amazing! iTrust has been amazing!! I transferred my retirement account from my old job to here and it's been basically a seamless transition. Thanks for the help and clear direction!
Business response:
Thank you for choosing us, Randy! Happy investing!
Very thorough and helpful. My husband had an IRA account with iTrust. He passed away in January of this year. The iTrust representatives were very helpful in transferring his account into my name. There were many types of documentation that were needed and steps that had to be taken. They were very sensitive to my loss and very thorough in leading me through the necessary steps.
Business response:
Thank you, Debbie! Please reach out to us for any additional questions or concerns!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,813 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.