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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Perfect Customer Service Aleks was exceptional with answering every question. He went out of his was way, to explain step by step how to solve the issues that I had. Easy to talk to and a person that goes above and beyond. Thank you again Aleks!
Business response:
Thank you for your positive review, Stephen! You're right, Aleks goes above and beyond!
The team is excellent and they comply… The team is excellent and they comply with all the requests quickly. They are allowing the scheduled calls promptly. The trading activity is open 24/7 and is very efficient.
Business response:
Thank you, Sreeramaiah! Enjoy the platform!
Opened A Roth IRA and very happy with… Opened A Roth IRA and very happy with the service. I am trying to open a traditional IRA now and I got a message to contact an I Trust representative. Please let me know where I go from here. Thanks.
Business response:
Thank you for choosing us, Michael! Regarding your comment, please email clientrelations@itrustcapital.com for assistance.
Customer service,when you emails them… Customer service,when you emails them they will reply as soon as possible.Than you!
Business response:
Excellent client experience is what we strive for! Thank you, Thwang!
It been fine so far It been fine so far. I would have to say the only issue I do have is the minimum amount you're allowed to deposit which is $1000.00 It will would be a lot more beneficial to me if the minimum was somewhere in the area of $250.00 minimum deposit and not $1000.00 that way it allows you to make quicker deposits because the minimum deposit was easier to gather at one time than the current deposit minimum. Other than that so far so good. Thank you very much
Business response:
Thank you for your review! In regards to your comment, stay tuned for our updated features on the platform!
Great!! Great!! It took a while to get everything setup but overall it’s awesome.
Business response:
Thank you for choosing us, Jason! Enjoy the platform!
Pending Review UPDATED UPDATE: iTrust indeed resolved my issue within a day. Original review: I signed up over a week ago and have been left in 'pending review' forever. I have given them everything they need. I had a call yesterday with a csr and he said they'd probably have my KYC done yesterday. Still pending. I just sent an email request asking about my status. The last time I did that a response took two days. I'm getting very frustrated. The deadline for 2021 contributions is rapidly approaching and I'm afraid I'll mis... read more
Business response:
Hi Jon, Thank you for reaching out. We'll have this resolved for you today.
Great Company! So far I have been very impressed with ITrustCapital. Their customer service has been very responsive and has helped me setup a Roth IRA account. I am also happy with the coins they have available. Now if the market will just cooperate.😃
Business response:
Wow Mike, thank you! We're incredibly grateful to have you. Please reach out to us if you have any questions or concerns!
Great platform Great platform! It us super easy to use! I would like to see more analytics on my portfolio. Also I would like to see staking options! I am told they are coming. Finally, it would be good if they could add additional currencies monthly or quarterly!
Business response:
Thanks, Duck! Stay tuned for our updated features on the platform!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,276 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.