J.A. Bertsch Heating and Cooling

Doug B. 

on Yelp

7 years ago

Such an awesome and professional experience! I was in need of an install of 4 mini split units into a house in Sand Point. Getting people to return calls up there can be challenging at best. After the run around, I decided to check out HVAC businesses in CDA. I contacted three different companies. JA Bertsch called back and immediately scheduled me an estimate appointment that Friday. Blaine came out and looked at the project, and answered my questions about different units and the installation needs. He knew his Daike... read more

Lori R. 

on Yelp

7 years ago

My AC stopped working during the hottest period of summer. I requested an appointment online first thing the next morning. I was pleasantly surprised to get a call immediately and schedule a technician the same morning. John arrived promptly and was very thorough. The problem was not major. I signed up for the yearly maintenance plan to avoid further issues. Very pleased with them 

Dave H. 

on Yelp

8 years ago

While they provided good service, and explained to me what the options were, They were very expensive and over the phone they misrepresented their fee structure. I specifically asked if there was a travel charge since I am 20 miles from their business. I was told no, but on the bill was $109 for "out of service area diagnostic fee". The total bill for recharging my AC and adding a leak sealer (small bottle) was $493. That is exorbitant in my opinion. 

Steve S. 

on Yelp

a week ago

The air conditioner in my rental went out. The tech came out and diagnosed the problem, right away. I was told I needed a new run/capacitor. The tech called and advised me. I OK'd the service. When I received the invoice, I was shocked. I was charged $459 for the part. This seemed excessive as I am familiar with the prices of capacitors as I had recently purchased one for another project. I looked online for comparable part prices and found the average price for the exact part they replaced, was $150. So they charged me ove... read more

Victoria H. 

on Yelp

5 months ago

I had signed up for the maintainer program and every time a tech came they would give me estimates for hundreds of dollars. Where the techs are nice enough this company doesn't give a hoot about customer service and the administrative side is even worse. I will look forward to moving on to company who cares enough about their customer instead of being a number. 

Piper E. 

on Yelp

a year ago

I called today because my furnace wasn't working and was told the soonest someone could get to me was more than a week out. They apparently don't want new business nor care that a 79 year old has no heat in freezing temperatures. Comfort heating was out in an hour and were great. 

Diana D. 

on Yelp

3 years ago

They installed my air conditioner and heater and did a good job but their maintenance wasn't so good. I was supposed to get one free cleaning the first year. When I called for service they acted like they never told me I'd get s free clean out. Left me unhappy they couldn't live up to what they promised.