J.A. Bertsch Heating and Cooling

Lori R. 

on Yelp

6 years ago

My AC stopped working during the hottest period of summer. I requested an appointment online first thing the next morning. I was pleasantly surprised to get a call immediately and schedule a technician the same morning. John arrived promptly and was very thorough. The problem was not major. I signed up for the yearly maintenance plan to avoid further issues. Very pleased with them 

Dave H. 

on Yelp

7 years ago

While they provided good service, and explained to me what the options were, They were very expensive and over the phone they misrepresented their fee structure. I specifically asked if there was a travel charge since I am 20 miles from their business. I was told no, but on the bill was $109 for "out of service area diagnostic fee". The total bill for recharging my AC and adding a leak sealer (small bottle) was $493. That is exorbitant in my opinion. 

Piper E. 

on Yelp

a year ago

I called today because my furnace wasn't working and was told the soonest someone could get to me was more than a week out. They apparently don't want new business nor care that a 79 year old has no heat in freezing temperatures. Comfort heating was out in an hour and were great. 

Diana D. 

on Yelp

2 years ago

They installed my air conditioner and heater and did a good job but their maintenance wasn't so good. I was supposed to get one free cleaning the first year. When I called for service they acted like they never told me I'd get s free clean out. Left me unhappy they couldn't live up to what they promised.