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Jack Ingram Nissan
- Car Dealers
- Montgomery, AL
About this business
Location details
227 Eastern Blvd, Montgomery, AL, 36117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
DO NOT TAKE YOUR CAR TO BE REPAIRED FOR ANYTHING AT THIS DEALERSHIP. I TOOK MY CAR THERE ABOUT A YEAR AGO BECAUSE MY KEY FOB WAS NOT CONNECTING TO THE CAR WHEN I GOT MY CAR BACK ABOUT A MONTH LATER NOT ONLY WAS THE KEYS NOT CONNECTING WITH THE CAR MY GEAR SHIFT WAS NOT WORKING IT WAS GOING IN AND OUT OF GEAR WITHOUT THE CAR BEING ON. THE PEOPLE THERE ARE LIARS I TRIED TO CONTACT CORPORATE OFFICE DIDN'T GET ANY RESULTS THERE YOU WILL BE BETTER OFF TAKING YOUR CAR TO A SHADE TREE MECHANIC YOU WILL GET BETTER RESULTS
Business response:
Hi Shaay Jaay, we regret to hear that you are displeased with your past experience with us. Please feel free to reach out to our service manager with any questions you may have.
You could improve by not selling a car out from under someone. No one needs a sale that bad they have to steal it from someone else. I was patient for 2 weeks while the vehicle was being fixed due to a recall for another salesman to pick up the car with a "sold sign" in it and sale it to someone else.
I am always looking for fun cars. A GTR would be nice, but, you don't even keep one on the lot. A Nissan Halo car, and not one to be found. One 370Z. Get some decent cars, and I might come back.
RecommendedWhile sitting in waiting area read pamphlet encouraging customers to post experience online and receive a 5 percent discount, when asked if I could along with my Militay discount, cashier stated it was one or the other. Didn’t read that anywhere on the pamphlet. WOW!
no doing the full service what u r paying for
Horrible experience with the management. Will never go here to get my truck fixed again. Rip you off and scam you
Business response:
Please call us so that we can get an understanding of what is going on. I'm the Owner Loyalty Manger and would like to know what happened so that the issue can be addressed. (334) 260-7266
Take care of issues that arise from the manufacturer's faulty design after a person has purchased a brand new Rogue.
Business response:
Please contact James or Brooke at (334) 270-6000 so we can talk and learn about what is going on.
Terrible customer service. Got email to have oil change. Email stated they open at 7am on Saturday. 730 rolled around and not open. I got there at 650 as well as other people. 740 rolled around. I called and got voice mail and it stated they open at 730. I finally left after waiting an hour. I called service department to find out hours and she stated 8. Good grief. I called the dealership manager and advised him of the issues with when hours of operations 3 weeks ago. He advised he would check into it. I got an ... read more
Richard Provitt sucks as a salesman. How can you ignore a customer?? Just sorry. Thanks to Jeff for trying to fix his boo boo. ��