This profile has been claimed by the business owner or representative.
Jake Longhta of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jake and his team under promised and over delivered. Great service and advice throughout the entire process.
Verified by Mutual of Omaha Mortgage
Made the house buying process a smooth transition for us. I would recommend Jake and his team to anyone.
Verified by Mutual of Omaha Mortgage
Very professional and helpful!
Verified by Mutual of Omaha Mortgage
I knew from past experience that my file would be a challenge. Jake was the first person to survive it! Beyond that, he was very efficient (the application didn't take much of my time) and responsive (always heard from him immediately if I had a question). happy to share the review, but not my name
Verified by Mutual of Omaha Mortgage
Jake longhta did a great job! He went above and beyond to help with every detail and to answer any questions or problems we encountered. I highly recommend Jake longhta.
Verified by Mutual of Omaha Mortgage
I don't believe Jake did a good job issue spotting for the underwriting issues I would face. My property was clearly multi-family based on subsequent conversations with the lender and alternate lenders I contacted. Instead we wasted time on a initial single-family loan application and appraisal fees which I could not recover. I had to pay for two appraisals - single-family and multi-family. My main issue was not with Jake -- the loan processor was slow to respond (with approximately 24 hours between each e-mail) and disorgan... read more
Business response:
We appreciate your detailed feedback, Joshua. We regret to hear about the difficulties you encountered during your loan process with us. Thank you for bringing these matters to our attention, and we appreciate the opportunity to learn from your experience.
Verified by Mutual of Omaha Mortgage
The underwriting process seemed unreasonable and onerous on a property with a LTV ratio of 8% with little explanation, and twice there was additional information required which extended the timeline
Business response:
Dear Leonard J T, Thank you for taking the time to provide your thoughts on your recent transaction. We can agree that loans with Loan-to-value so low, it may seem obvious at first glance that approving a loan should be simple. However, Secondary Market guidelines require a full review of applications and the supporting income, assets, and credit history in order to approve loans. While the strength of your loan-to-value is remarkable, other factors are required to be considered. The other items requested which caused de... read more
Verified by Mutual of Omaha Mortgage
Jake was very responsive and personable - until he had earned my business. After I declined all other offers I had from other lenders, Jake disappeared. From then on Jake never responded to any emails when concerns arose (he either ignored them completely or simply had someone else respond separately). The entire focus of the FMS team was simply to package up my loan to sell it. And it showed. Poor communication, sloppiness, and limited VA loan knowledge characterized my FMS experience.
Verified by Mutual of Omaha Mortgage
Communication. I was told things in the initial conversation, then never heard anything again until there was need for documents from me. No idea on expectations. I was told to have money wired, then after $33 in wiring fees found there was no reason to wire funds. When I complained about $150 notary fee, got an email it wasn't necessary - which I only read after she came. I would send Jake's exact email quotes and he would argue with me that he said something else. Totally frustrating.
Frequently asked questions about Jake Longhta of Mutual of Omaha Mortgage
How is Jake Longhta of Mutual of Omaha Mortgage rated?
Jake Longhta of Mutual of Omaha Mortgage has a 4.8 star rating with 427 reviews.
When is Jake Longhta of Mutual of Omaha Mortgage open?
Jake Longhta of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.