This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It would have made it better, if you have one loan officer take care of the overall process. I loved working with Morgan. Then she announce that Jamie would be a good person to work with. So I thought, well as long as is just James, then is fine. Then he announces, that the loan will go on to the overwriters!! That was bad! When the loan process was not moving the way, it should have been, i asked for a Supervisor, someone by the name Robert called me. That supervisor was horrible!!
Na
I started my loan process with John Dorey , he was great and answer all my emails the same day (most of the times immediately). After my qualification my contact was James Wright , again super communicative , on top of everything. I did my closing in less than 30 days , thanks to this team, who worked with my deadline. This is my second morgage with PennyMac love working with them.
Great communication and stress free process
I encountered multiple incidents of information that differed from what I was told on the phone. I was asked for documents multiple times and was not clear if they were received or not.
Awesome support to a (US Army) veteran. Thank you.
Ease of application and professionalism of people I worked with.
Jamie was great
It was a great experiences refinancing my home with PennyMac from start to closing.
James Wright has a 4.8 star rating with 437 reviews.
James Wright is closed now. It will open tomorrow at 9:00 a.m.