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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was impressed on how quickly and how easy the process was.
My refi was handled in a professional manner by everyone I had contact with during the process.
I was called weekly during the process to make sure there were no issues pending on the approval. Title took way too long by PA state .
better communication from whom ever does the final documents and the notary. The notary person showed up on our doorstep ready to sign papers and I looked at the documents and they were not the up to date documents. I had to send away the notary and then we had to set another date for signing. Very stressful. Couldn't even talk to my original person who was in charge of my loan. Had to talk to the middle man, that was having a hard time understanding the problem. Very frustrating ordeal
Tho whom, it may concern. I'm very pleased with my refinance. Monica Ochoa, and Jamie wright very helpful. I was unsure on which mortgage lender I wanted to use. I called BB&T and Penny Mac. It was Monica Ochoa, that kept calling me and I'm quoting her " I'm willing to match or beat their offer". She would even call on Saturday to make sure I was going with Penny Mac. She even told me to sit back and let the Mac Team handle any request. To everyone at Penny Mac.Thank you, Ronald Collins.
Fast, Professional Service.
It was fast and very easy.
PennyMac is the mortgage company to go with. We have processed with them 3 times. Beyond excellent customer service. Fast and accurate.
The service provided exceeded my expectations!
James Wright has a 4.8 star rating with 437 reviews.
James Wright is closed now. It will open tomorrow at 9:00 a.m.