This profile has been claimed by the business owner or representative.
Jay Jaffee at Mutual of Omaha Mortgage
- Mortgage Lenders
- West Linn, OR
About this business
Location details
18825 Willamette Drive, West Linn, OR, 97068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jay does a great job making sure I understand what is happening every step of the way.
Verified by Mutual of Omaha Mortgage
Jay is always so kind and patient! He is very trustworthy and always makes himslef available.
Business response:
Thank you for the kind words, Heather! I am so happy that I was able to help you with your first home purchase!
Verified by Mutual of Omaha Mortgage
Jay was incredibly knowledgeable, professional, and friendly throughout the entire process of purchasing our home. He was always quick to respond, took the time to explain everything clearly, and made sure we felt informed and comfortable every step of the way. His hard work, attention to detail, and dedication made what could have been a stressful experience feel smooth and manageable. We truly appreciated his patience, honesty, and commitment to helping us find the best solution for our needs. Jay went above and beyond to ... read more
Business response:
Lauren, I appreciate your kind words and am glad to hear that you felt informed and comfortable throughout the home-buying process with me. It was important to me to ensure everything went smoothly for you, and I'm thankful for the opportunity to assist. Your recognition of my dedication and efforts means a lot.
Verified by Mutual of Omaha Mortgage
Jay was very personable and helped walk us through every step of the process!
Business response:
Chad, I'm happy to hear that you found my approach personable and that I could guide you through each step of the process. Thank you for your kind words!
Verified by Mutual of Omaha Mortgage
Availability, communication, suggesting refi
Business response:
Mabel, I'm grateful for your feedback on my availability and communication. It's important to me that I could assist you effectively, especially with refinancing options. Thank you for sharing your experience!
Verified by Mutual of Omaha Mortgage
I bought my first home this spring and Jay was the absolute best resource and support through the whole process. He's incredibly knowledgeable and always made me feel comfortable asking any question, no matter how basic (and sometimes asking the same one several times). Through what can be a very daunting process I always felt like he had my back and my best interest in mind. I can't recommend him enough!
Business response:
Katie, thank you so much for the kind words. I'm really glad you felt comfortable throughout the process. Buying your first home can be overwhelming, and I always want my clients to feel like they can ask me anything, no matter how big or small. It was a pleasure helping you through such an exciting milestone, and I really appreciate you trusting me to be part of it.
Verified by Mutual of Omaha Mortgage
Jay's ability to explain each step of the home buying process so we understood the 'why', as first time home buyers, was invaluable. We initially got preapproved with another lender and they never so much as called to offer any assistance with the application or after approval. Jay was available for us by phone and text whenever we had questions or concerns and made sure we always knew what the next step was.
Business response:
Ben, I'm so pleased to hear that my explanations and availability were helpful during your home buying journey. It's important to me that you felt supported and informed every step of the way. Thank you for choosing to work with me, and I'm grateful for your kind feedback!
Verified by Mutual of Omaha Mortgage
Working with Jay Jaffe has been an outstanding experience from start to finish. I’ve now secured two successful mortgage loans with him, and both times he demonstrated a level of professionalism, attention to detail, and commitment that truly sets him apart. Jay is incredibly thorough—he doesn’t miss anything. Every step of the process was clearly explained, timelines were managed well, and there were no surprises. What stood out most was his patience. He took the time to walk through different scenarios, answer all my quest... read more
Business response:
Jason, I truly appreciate your thoughtful review and am grateful for the opportunity to assist you with your mortgage loans. It's important to me that you felt supported and informed throughout the process. I'm pleased to know that my approach helped make the experience smoother for you. Thank you for your kind words, and I look forward to working with you again in the future.
Verified by Mutual of Omaha Mortgage
Jay was very responsive, clear he had our best interests guiding his decisions, and made sure we were taken care of/addressed all concerns promptly! He's great to work with!
Business response:
I'm glad to hear that you felt your interests were well looked after and that your concerns were addressed promptly, Jared. It’s important to me to ensure clear communication and responsiveness throughout the process. Thank you for your kind words!
Frequently asked questions about Jay Jaffee at Mutual of Omaha Mortgage
How is Jay Jaffee at Mutual of Omaha Mortgage rated?
Jay Jaffee at Mutual of Omaha Mortgage has a 5 star rating with 647 reviews.
When is Jay Jaffee at Mutual of Omaha Mortgage open?
Jay Jaffee at Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.