Jeanne Rackers at ON Q Home Loans (NMLS #400190)

Scott M. 

Verified by Rate, Inc.

3 years ago

We weren't sure we would get funded for the full amount to purchase the home we wanted. Jeanne rolled up her sleeves and was on it like blood hound. There were some challenges along the way but she tackled each issue by looking for alternate solutions. Before we knew it, we were on track to getting the home we wanted. As client I saw so much communication going on to make it all happen. I'm sure there was much more that we didn't see. That adds up to a whole lot of effort for which we are very appreciative! 

Karine Lynn K. 

Verified by Rate, Inc.

3 years ago

Jeanne has taken a personal interest in my real estate transaction. Without her professionalism and guidance, I would not be able to navigate this on my own. 

Gary H. 

Verified by Rate, Inc.

3 years ago

It was made a very simple process... Everything was explained as we went along and any questions I had were answered quickly. Everyone involved was very friendly. All together it makes doing business with On Q Financial very stress-free. 

Vicki M. 

Verified by Rate, Inc.

3 years ago

Jeanne and her team were knowledgeable, responsive and committed to my sale closing from the beginning. They were patient with my questions and often predicted what I was going to ask. I could not be more pleased with my experience. This is my second time using Jeanne and I will be back again!! 

Vicki Renee M. 

Verified by Rate, Inc.

3 years ago

Jeanne Rackers is simply the best. Positive, efficient and professional - she exceeds expectations in all areas! 

Gary Michael H. 

Verified by Rate, Inc.

3 years ago

I've worked with Jeanne Rackers and On Q in the past and was more than happy with the results. I'm amazed that my first experience could be improved on, but it has. The process this time is moving fast, my questions are answered quickly and in several cases even anticipated prior to me asking. Jeanne and On Q have provided the information/tools to assist me in gathering the information I needed to have available for them. My first experience with the On Q team was good...this second time is even better! 

Michael W. 

Verified by Rate, Inc.

3 years ago

Jeanne was a grinder rather than a salesperson and I appreciated that; constant communication about relevant issues which I appreciate; She did what she said she was going to do, and in today's society that really means something! Great experience. 

Leah H. 

Verified by Rate, Inc.

3 years ago

Jeanne walked me through the process of my refinance and was always available to answer my questions. I had issues getting my payoff information my previous lenders but Jeanne checked in with me everyday and helped me with who to contact to get the information we needed. The whole team was nice and so helpful during the whole process. I will definitely recommend Jeanne to my friends and family! 

Leah H. 

Verified by Rate, Inc.

3 years ago

Jeanne and team helped us with our refinance. I was dreading going through the process but Jeanne took the time to walk through each step with me and explain everything. She was always available to answer my questions via phone or email. On Q also has an app that was very easy to use and also keeps you informed of which step you're in and what's coming next. The process was pretty quick and easy. The entire team was nice and helpful. I definitely recommend Jeanne and team!