Jeanne Rackers at ON Q Home Loans (NMLS #400190)

Vicki L. 

Verified by Rate, Inc.

6 years ago

This refinance was great. The team was extremely helpful when the IRS put up a huge roadblock in sending a tax transcript, which was no fault of the OnQ folks who were patiently helping me navigate the unnecessary lack of customer service on the part of the IRS. They never gave up and tried to find alternate ways to get the information and once it was provided, it took a very short time to go to closing. I thank all of them for their diligence and patience. 

VERY H. 

Verified by Rate, Inc.

7 years ago

Jeanne and her team went above and beyond to help me get closed quickly! They stayed late, responded quickly, and were absolutely phenomenal to work with. I would HIGHLY recommend them! 

Stacy S. 

Verified by Rate, Inc.

7 years ago

Jeanne closed a loan for a buyer on a deal I was working on in 10 days!!!!! I was the listing agent for the sellers in a recent transaction. The buyer had initially started working with a different lender that could not perform. In fact, the day of regularly scheduled closing our deal fell through due to the other lender. Jeanne took hold of the loan on that following Monday and by the next Wednesday, with no issues, we were closed. What the other lender could not do in over 30 days, Jeanne did in 10 days with far bette... read more

Stacy Marie I. 

Verified by Rate, Inc.

7 years ago

I had found my dream home and started the loan process to be told no with less than 2 hours before closing. I called Jeanne and she asked me to send her my paper work. I sent here the same package of paper work and within 10 days I am now the proud owner of my dream home. I got a better interest rate with less fee. Jeanne walked me thru the very quick process and made sure I had all my questions answered and understood everything. I have recommended my son and daughter in-law to her for their loan which is in process now. If... read more

Drew B. 

Verified by Rate, Inc.

7 years ago

Being first time home buyers, my wife and I had LOTS of questions as a mortgage was a foreign language to us. Jeanne patiently walked us through the entire experience, ensuring we understood every step of the way while having the best service and getting the best deal. In a tight market, Movement was able to close on our house (a flip) in 24 days, which I speculate was the reason we were able to win the house over other offers. Absolutely wonderful experience and will definitely be back in the future! 

Bri B. 

Verified by Rate, Inc.

7 years ago

Being first time home buyers, we had LOTS of questions as a mortgage was a foreign language to us. Jeanne patiently walked us through the entire experience, ensuring we understood every step of the way while having the best service and getting the best deal. In a tight market, Movement was able to close on our house (a flip) in 24 days, which I speculate was the reason we were able to win the house over other offers. Absolutely wonderful experience and will definitely be back in the future! 

Paula Clarissa N. 

Verified by Rate, Inc.

7 years ago

Jeanne really knows the mortgage industry frontwards and backwards. We just closed on our condo at the lake using Jeanne at Movement Mortgage. Talk about a fast process! We've recommended her to friends already! 

Paula 

Verified by Rate, Inc.

7 years ago

Our loan officer walked us through every step professionally. She coordinated the process very well knowing that both my husband and I work full-time plus! We loved the experience. I've already referred her to one of our employees.