Joanna Boothe - State Farm Insurance Agent

Jason L. 

on BBB

2 years ago

I belong to State Farm in ******** with Phillip pool and all I can say is they are awesome I been with them for a minuet for the most part paid my bill on time with a couple hiccups here and there. Today I got home from work hands full of groceries and food from work. I locked my keys in my car and could t get in my apartment tired to use the app to set up a locksmith and my wallets in the car called Lucy at the Phillip Pool office and she personally called a locksmith in my neighbor hood found one the cost was 40 bucks I di... read more

anthony h 

on BBB

2 years ago

Adasha ***** is my insurance agent, she helped me got my policy started today extremely kind and courtesy, she Walked me right through the process and made it extremely easy for me, I definitely give her five stars and recommend her 

Rachel C 

on BBB

2 years ago

I have been with State Farm for over 15 years. My agent has been great and I have not had any issues with service. 

Linda W 

on BBB

2 years ago

My Review is not about State Farm the Company, although they have been pretty good with my account. Could be better considering I have been working with them for 38 years total. my review is about the amazing Representatives they have in the office that serves me. Kathee ***** and Kimberly ******. When I have a question or complaint they always call me back and solve the problem in a very timely manner. They are polite and very respectful always. I have been with State Farm for 38 years and these two by far go above and beyo... read more

Drew S 

on BBB

2 years ago

So far I haven't had to report any claims on my truck or renters insurance so I can't comment on that aspect. I am however happy with the premiums. I e thing I can note is that their weekend roadside assistance customer service is absolutely horrible! It took forever to speak to an actual person and when I did there was a huge language barrier! Was on the phone for an hour just trying to get a darn tow truck! 

Sandra B. 

on BBB

2 years ago

My auto claim was handled very quickly. I was afraid it might take a long time because of all the hurricane claims at that time but there were no delays at all. Great job! 

Amy M 

on BBB

2 years ago

I had an issue and needed to have roadside assistance for my vehicle. Unfortunately, the online app would not take my policy number. I ended up calling my agent to confirm that I did have the coverage and was given the proper policy number to input for roadside assistance however the app still did not work for me. I ended up having to call and speak with a person, I didn't get her name but she was absolutely delightful! We had a very bad phone connection and she continued to help me throughout, confirmed all my information a... read more

Timothy A 

on BBB

2 years ago

Sara was my Insurance agent when I was in search of a new Insurance company. She was very professional, informative and helpful in helping me make the best decision on purchasing home owners and auto insurance. She was very down to earth and a great pleasure to work with. I recommend State Farm Insurance for all of your Insurance needs. T.A. ********* *** 

Stan M 

on BBB

3 years ago

Ed ********* and his team are the best in our area when it comes to service. They answer the phone and follow-up promptly when needed. They are knowledgeable, courteous and a pleasure to deal with. State Farm has been our insurance co. for years and thankfully so.