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Joanna Boothe - State Farm Insurance Agent
- Insurance
- Rio Rancho, NM
About this business
Location details
2316 Southern Blvd SE, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was rear ended and it has been a nightmare to get repairs to my vehicle. No one knows what’s going on, I called repeatedly and they had my email address wrong, never received important documents, absolutely the worst experience I’ve ever had. I do not recommend them. If you are ever hit by someone with State Farm insurance, just get a lawyer involved.
Have had 3 roofing companies inspect our roof for hail damage. They all have found it obvious hits on shingles, soffit, gutters, chimney topper, etc. on both the house and our shed. The shed had shingles off as well. We have had 2 State Farm adjustors out to look at the damage, and both had questionable takes on the roof (How can obvious hail damage be classified as normal wear and tear?). State Farm has denied the claims of many in this area of Wisconsin from this hail storm whereas other insurers have been making good on t... read more
State Farm deserves a 0 if I could give it. Specifically the ******* ** branch on **** ******s. My boyfriend and I have been going back and forth with them and corporate for TWO WHOLE WEEKS to get our bill corrected. In the end, we were still told we had to pay the incorrect amount because it had already been billed. Their UNMANAGED agents are simply messing up folks policies and not making any effort to fix it. We received incredibly poor customer service. When we visited the branch, we couldn’t go inside. We simply wanted ... read more
State farm stole money from me and canceled our policies and didn't notify us about it. They were only allowing 18 cents for insulation, 25 cents an hour for a carpenter. They are the worst company I've ever dealt with. I would advise to run a car away from them as possible!
Business response:
Thank you for the opportunity to reply to your correspondence dated August 29, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on September 9, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
We have been paying premiums to State Farm for over 47 years. This year State Farm cancelled our home owners insurance. The cancellation letter stated we had too many claims. We had two paid claims totaling $13,000 in 47 years. We were working with a roofing company/State Farm on replacing our roof. Many homes in our subdivision were in the process of getting new roofs due to a storm that had taken place in 2020. We filed our claim in the 1 year window. And we were told we did not file in a timely manner. When they determine... read more
I am 29 weeks pregnant and my car stopped working at 9pm. I was stranded on the road for 5 hours waiting for a tow. No AC And I couldn’t leave my car because I wasn’t able to lock the car. I called multiple times and the chat is UNRELIABLE. the agent would close the chat or not even respond back to me. I had to call so many times in that 5 hours and kept getting “you will get a text soon”. It’s 1:30am and still waiting for a tow.
After being a State Farm customer for MANY years, I just dealt with the most dreadful experience while cancelling my policy. Long story short, they continued to charge me after I had cancelled my policy and made it near impossible to receive a refund. And instead of apologizing for their error and doing everything they could to ensure I received all of my stolen money back, they created delays and roadblocks every step of the way. They did not believe that I had ever called to cancel my policy even as sales people from the t... read more
Parents have been with state farm for 62 years had to make claims 2020 2021 twice in 2022 because sewer and water backup first time ever using the insurance for having it for 62 years put more money in it that they ever got out of it and canceled them because they used their insurance that they paid for. Insurances are nothing but a big money maker. They love you as long you dont have to make claims and they don't have to put money out. So sad you been with a company go 62 years and when you finally need they to pay up they ... read more
Business response:
While we cannot share details in this public response, our Underwriting Department contacted Ms. ****** on 8/31/2022 to address her concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, State Farm Fire and Casualty Company
Would not recommend if it was the last insurance on this planet. It has taken them six months and counting to get my vehicle fixed that would should’ve only took two weeks. I have lost over $30,000 in the last six months because of them. I am an independent contractor driver. Let me just explain; February a deer hit me a.k.a. act of God called in did my claim everything seemed normal. Until the body shop tries to deal with the insurance. It took two months for the body shop to be approved to fix the damage when they repeated... read more
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How is Joanna Boothe - State Farm Insurance Agent rated?
Joanna Boothe - State Farm Insurance Agent has a 2 star rating with 1,254 reviews.
When is Joanna Boothe - State Farm Insurance Agent open?
Joanna Boothe - State Farm Insurance Agent is closed now. It will open tomorrow at 8:30 a.m.