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Joanna Redden - NMLS # 445773
- Mortgage Lenders
- Kansas City, MO
About this business
We are proud to serve you with a mortgage that gives you more. Since 1992, we have placed personal interaction and quality service at the forefront. From buying your first home to refinancing your current home loan, Churchill Mortgage wants to help our customers achieve their short and long-term financial goals.
Location details
2300 Main St, Suite 900, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Churchill Mortgage
The delays in communication were a little frustrating sometimes. After we’d filled out all necessary paperwork using the system, nothing happened for an entire week until I followed up. I had assumed the system would notify you guys, or that someone would at least check, as I had given the expected day we would sign by and updated when I needed to push it out. Maybe inform people that they must contact you to move forward even though they’re using your system to alleviate communication issues.
Verified by Churchill Mortgage
Our driving force for refinance was to lower our interest rate. Our credit score was very good & I expected to get below 3%. We had been told that it would be 3% or less I thought. When approval was made & paperwork was ready it was not even at 3% but above. We know others who were able to get lower rates through lending tree, so I was disappointed in that part of the process. when I asked about it on the phone before setting a closing, I felt like I was told take it or leave it.
Verified by Churchill Mortgage
The initial quote information was inputted incorrectly, when asked to change the information to be correct they would not do it which caused incorrect payoff and quote information. The initial out of pocket was super low then in jumped two thousand dollars for no reason that they could not explain. They refused to change mistakes they made in the paperwork until the day before closing. The day before closing the out of pocket total went back down lower. It was a roller coaster ride.
Verified by Churchill Mortgage
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Verified by Churchill Mortgage
Everything went well until closing. I did not receive my final closing disclosure until Wednesday afternoon and we closed at 9 am Thursday morning. I received it after I checked in on it because I realized I still did not know how much to bring to closing. Once I received it, it was wrong and did not include the seller's credit that was on the draft. Between working full time and picking up two young kids from daycare I did not have enough time to get the funds and make it to closing.
Verified by Churchill Mortgage
Some forms were not sent in time to close as agreed. I was told the wrong amount to bring to closing by over $400 so I had to write a personal check for the balance.
Verified by Churchill Mortgage
I thought the underwriter was unreasonable and lacked common sense. This isn't a reflection directly on Joanna, but it was part of my experience. It was a very frustrating process.
Verified by Churchill Mortgage
We did not receive our closing disclosure and had to push back closing by two days.
Verified by Churchill Mortgage
Conducting the process long distance was not ideal.
Frequently asked questions about Joanna Redden - NMLS # 445773
How is Joanna Redden - NMLS # 445773 rated?
Joanna Redden - NMLS # 445773 has a 4.9 star rating with 764 reviews.
When is Joanna Redden - NMLS # 445773 open?
Joanna Redden - NMLS # 445773 is open now. It will close at 5:00 p.m.