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16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Friendly and very knowledgeable service advisors. Explained all the work that was needed for my car, gave an accurate time estimate and also provided transportation to/from the dealership.
Great service! Had to go to Dallas for a week and they were provided my car a full service and held it til o got back.
Business response:
Thank you for your review and for choosing us for your vehicle maintenance needs. We understand how important it is to have reliable service that works with your schedule, and we're thrilled that our team was able to provide comprehensive care for your vehicle while you were traveling to Dallas. It means a lot to us that you trusted us to keep your car safe and ready for your return. Your experience reflects our commitment to going above and beyond for every customer, and we truly appreciate you taking the time to share your... read more
Escellent experience services
Business response:
We are absolutely thrilled to hear about your wonderful experience with our services. Your feedback about the quality of service you received means so much to our team. We work hard every day to ensure each customer has an outstanding experience, and knowing we succeeded with you truly makes our efforts worthwhile. Thank you for taking the time to share your positive thoughts with others.
Excellent experience with a warranty claim. No hassle at all and it went better than expected.
Business response:
We are pleased to hear about your positive warranty experience with us. It's wonderful that the process exceeded your expectations and proceeded without any complications. Your feedback about the smooth handling of your warranty claim means a great deal to our team. We strive to make every service interaction as straightforward and efficient as possible for our valued customers. We appreciate you taking the time to share your experience with others.
Car was ready when promised. No pressure on optional service.
Business response:
We are utterly delighted to hear that your vehicle was prepared on schedule and that you appreciated our straightforward approach to additional services. Your experience reflects our commitment to reliability and honest communication. We understand how valuable your time is, and we're pleased we could deliver on our promise while respecting your service decisions. Thank you for choosing us and for sharing your positive feedback about your visit.
Nice, polite. Am I getting paid? Is that enough? Be as nice as you can be to as many people as you can.
Business response:
Thank you for the kind words about our polite service! We appreciate customers like you who value treating others with kindness and respect. Your positive feedback means a lot to us.
I like being able to schedule online. They were pretty quick and honest.
Business response:
We are privileged to serve customers who appreciate the convenience of our online scheduling system. It's wonderful to hear that our team provided you with quick and honest service during your visit. Your experience reflects our commitment to making automotive care both efficient and transparent for our valued customers. Thank you for choosing us and for sharing your positive feedback about our services.
Service was fine. However they tried to sell all those not needed services. They also offered for an air cabin filter which was way overpriced. The cherry on the cake was to charge additional fees when trying to use a credit card for payment.
Business response:
We appreciate that your vehicle received the care it needed and value feedback regarding additional service offers and payment experiences. Our team aims to provide options while maintaining transparency and clarity in all pricing. Comments like yours help us refine how we communicate services and fees. Please contact Jason Proios at Jproios@vtaig.com so we can discuss your visit further.
Everything was completed as promised. They even had an Uber pick me up when my car was finished.
Business response:
Thank you for the great feedback! We're thrilled that we delivered on our promises and that the Uber pickup made your experience seamless. Your satisfaction means everything to our team at Joe Myers Kia.
Joe Myers Kia has a 4.3 star rating with 3,113 reviews.
Joe Myers Kia is closed now. It will open at 7:30 a.m.