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2822 N Loop 1604 W., ste 101, San Antonio, TX, 78248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Communication was the reason for the low rating - with this being my first home I’m still confused on things. Nothing really was explained to me and luckily my notary had experience as a lender because she really was the one who explained stuff to me during the closing. When the home was appraised it was priced lower than what the sellers originally wanted and the paperwork after that was rushed and no one explained anything to me until the day before closing.
Person to person emails okay but not for me
I did not speak with him
FU
.
Having a portal to load all documents is key. I have gone through the mortgage process with other traditional lenders and they can be EXTREMELY mess. In terms of constructive feedback, you should never ever work with the same Title Company that Opendoor engaged. They are a complete disaster frankly. For one, they claimed they never got my earnest money wire and I had to spend 45 minutes on the phone with my bank to realize then they had actually received it. There weren't timely with comms etc.
There were moments where I would say to myself “couldn’t he or she have told me this before” which led to a frustrating experience. Like with trying to get a USDA loan, i was first told my debt to income was to high, then I said what if I lower them. Well no that wouldn’t work cause you have something in collections and we’re not supposed to have anything. They could’ve told me that when they first ran my credit and saw what I had on my credit report . Instead of telling me like a week or 2 afte
Open communication very hard to get ahold of my advisor you can only get ahold of that person or persons once every week
If people would have done their job they were paid to do. Definitely one of the worst experiences of my life.
Joel Comp and The Comp Factor Team NMLS# 207973 has a 4.8 star rating with 980 reviews.
Joel Comp and The Comp Factor Team NMLS# 207973 is closed now. It will open on Monday at 8:30 a.m.