This profile has been claimed by the business owner or representative.
JOEY Bell Tower
- Restaurants
- Edmonton, AB
About this business
Location details
10310 101 St NW, Edmonton, Edmonton, AB, T5J 4X1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
2nd bad experience at this location, when spending over $100 for an evening out would expect better service. 1st, had a reservation, many empty booths for better view of the game, was told all booths were also reserved. Instead was given a high table squirreled away with poor view of tvs. Some of the "reserved" booths remained empty for over an hour. Would expect a first come first serve when it comes to table preference for reservations. Reason for booth request was 1 guest had a bad knee injury which high table chairs agg... read more
Business response:
Thank you for taking the time to share your experience. I’m truly sorry that your evening fell short, particularly with seating comfort, wine availability, and service timing. That’s not the experience we want for our guests, and your feedback is important to us. We’d really appreciate the chance to follow up with you directly and learn more. Please reach out so we can connect and make things right. Sincerely, Harlie Hewett General Manager JOEY Bell Tower
EDIT: Reached out to management and they never responded to rectify. Good job! Our experience was extremely disappointing. We had at 9:45 pm reservation and I had showed up before the rest of my party. Upon being seated shortly after 9:45 pm, I sat by myself awaiting the arrival of my party as they were running late. As I was waiting, other people were getting seated around me. I continued to wait for a server to come by and drop off waters. Not one server acknowledged me. There was a group of them standing a few feet away f... read more
Make a reservation for my family and I, nice seetign but hiorrible service and food. Back to mayfelid common once it’s reopened.
Was good but the 60 dollar ribeye cut had about 4 ounces of fat on it so wasn’t really a 12 ounce steak
Business response:
Hello Mack, Thank you for the great review and the feedback on the Ribeye. We had received this feedback before, and have recently switched our Ribeye to an amazing 14oz cut to ensure this never occurs for you. I would love the opportunity to invite you back in for a Ribeye on us to make this right! Please reach out and we will get this set up. Sincerely, Harlie Hewett General Manager
Normally I enjoy dining at Joey's, but last night was a rare exception. After waiting with empty drinks and our server refusing to check on us, my friends and I were tired of staring at the menu for an hour and a half and had to flag down a different server so we could even pay our bill. The second server was very nice and apologized for the lack of service, but overall not a good experience
Business response:
Thank you for sharing this feedback with us. I sincerely apologize for the service you received. We would love the opportunity to make this right for you on a future visit.
We’re out on the patio and no service and then got moved by noise family.
Very disappointed again and very sad my fave restaurant has gone down hill I hope my next and final time going there it will be much better
Frequently asked questions about JOEY Bell Tower
How is JOEY Bell Tower rated?
JOEY Bell Tower has a 4.7 star rating with 7,953 reviews.
When is JOEY Bell Tower open?
JOEY Bell Tower is closed now. It will open at 11:00 a.m.