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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Ordered the rolls that were not fresh , notified the waiter and the manager, got the rolls back saying that the rolls were made that day . Service was not great , my friend asked for latte , got milk on the side instead . Extremely noisy .
Could just some noise reduction…. I had a hard time hearing the people at our table.
It was very loud we had to yell at each other my head is still ringing. I wish they had tall booths and private rooms instead of open concept. The food and the servers were great. Definitely prefer eating outside in the summertime
Business response:
Thank you for sharing your feedback. I’m really sorry to hear that the noise level impacted your experience. We understand how important a comfortable dining environment is, and I’ll be sure to pass along your suggestion about tall booths and private rooms. On a positive note, I’m happy to hear you enjoyed the food and service! We hope to welcome you back in the summertime when our outdoor seating is available. Roshni Verma OFFICE MANAGER - JOEY BURRARD
We have been to this location often and the experience is usually good however this occasion was disappointing. We booked a dining room table however were told one wasnt available. Only the bar had room (supposedly) so we were seated in the lounge and the greeters offered us a glass of sparkling wine which they would bring to our table. Lounger was as expected-dark, and filled with screamers… which we normally can tolerate but were with an elderly parent. The sparkling wine didn’t arrive and upon walking through the dinin... read more
Even though we were there early and it wasn’t that busy, we had horrible service. Our server even gave us attitude when we weren’t ready to order our main. We were never brought water even though our glasses were empty. We could not find our server for more than 30 minutes after finishing our meal and had to find the floor manager to pay our bill. The food was fine, but really poor service.
Once we were served it was really good service but we waited over 20 minutes to be greeted by our waitress and order drinks.
We had a reservation in the dining room and we were told they were overbooked so we were seated in the lounge. The lounge was very very loud, which is why we had specifically made a reservation in the dining room. We ended up leaving and going to Earl’s Kitchen which was excellent and not deafening.
Very poorly presentation of dishes
Business response:
Hi Opentable , Thank you for taking the time to leave us a rating. We take feedback very seriously and want to know where we missed the mark to ensure an outstanding experience for your next visit. If you could email me at mbliss@joeyrestaurants.co m, I would like to discuss your experience with us further. We look forward to hearing from you soon, The JOEY Restaurant Team
Stuck in the bathroom trial. Worst table location
Business response:
Hi Opentable, Thank you for visiting JOEY and taking the time to leave your review. We would love to discuss your experience further in order to provide a better experience for your next visit and see where we can improve our service standards. If you could email me at mbliss@joeyrestaurants.co m, we'd greatly appreciate your feedback. We look forward to hearing from you soon, The JOEY Restaurant Team
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 14,147 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.