This profile has been claimed by the business owner or representative.
JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
We eat at this Joey's almost weekly and never have a problem. Unfortunately this visit was not like that. One of the guests ordered the Salmon Bowl but before ordering he asked if the dish was at all spicy. The server said it was not spicy. The Salmon Bowl arrived and both the rice and fish was spicy. We requested plain white rice, which we got, and the guest tried to finish the salmon but it was still too spicy so he did not finish it. This is where things went sideways. The bill arrived and we were charged $4 for the white... read more
Business response:
Hi Brian, Thank you for your review! We take feedback very seriously and genuinely want to thank you for bringing this to our attention. Our team works hard to uphold the highest standards and this is no exception. If you could contact me directly at dhochstein@joeyrestaurants.c om, I would like to discuss this further. I look forward to hearing from you soon! Darnell H General Manager JOEY Burrard
Service was very slow. Food arrived Luke warm and missing some of our order.
Business response:
Hello, Thank you for taking your time to review us as every review helps us better understand how we can improve. That being said, I apologize that your experience was not up to our standard. If possible, I would like to discuss your experience further. Looking forward to hearing from you! Darnell General Manager, JOEY Burrard
The buffalo wings that I ordered did not come with the blue cheese dressing described on the menu; instead it was a mixture of an Asian infused dressing WITH the blue cheese. It was a terrible combination, not sure if this was an honest accident, but it had an awful taste. The presentation of the food was nice. Server was attentive and helpful. In the bar area there was a group of guys that came in that seemed inebriated, and tried to start a huge fight with another group of men that were dining. It was loud and completel... read more
Unfortunately I had a poor experience here due to the staff at this location. Upon entering, the hostess did not make eye contact with me once and was whispering something and looking down. I had no idea what she was saying. I'm assuming something about my table? She then walked away so I assumed that meant follow her but again had no idea as I could not hear a word she was saying and I was unsure if she even spoke. At our table we had average service, average food, and above average prices. Everything was okay until afte... read more
We waited over 30 minutes for wine to arrive. Apparently only their managers could open a bottle of wine at the table and only two managers were on staff. Our server didn’t know what a decanter is. Food arrived and looked beautiful but my steak was well done when I ordered medium rare. I showed the server who agreed that it looked well done. She apologized and took it back but then came back to relay a message from the kitchen that the shed stands by it being medium rare but because it was an end piece the medium rareness wa... read more
Price points for beer and alcohol are sub standard. Serve pints already
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 13,927 reviews.
When is JOEY Burrard open?
JOEY Burrard is closed now. It will open at 11:00 a.m.