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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Overall this was the most disappointing dining experience in the past 12 months. We even had to complain to the manager. Choose earls or cactus club instead :/
Service was slow and food wasn’t that great. Mediterranean bowl was horrible
I like this location normally but last night they must have had Covid staff issues. The bar tender was forced to do double duty and is a terrible waiter. Had to keep going to bar and asking for refills or food. Other tables also complained. Yet whole time some bloody was butterflying around distracting the people actually working and NOT helping. Must be the owners daughter or girlfriend to get away with that when so short staffed. Too bad could be a regular place to visit as we go out often, may be best to wait till cerb ... read more
Its was my friends birthday as when i was booking the table i special mentioned that please it u can put candles on tue table with a decorated plate with happy birthday and a choco lava cake but there was nthing like that table was empty I really felt disappointed
Service was poor, steak was not cooked to desired doneness.
Business response:
Hello! Thank you for your review! We apologize that we missed the mark with your meal. We take feedback very seriously and genuinely want to thank you for bringing this to our attention. Please do not hesitate to reach out directly to provide further feedback on your service. I hope to hear from you soon! Robyn F Guest Service Manager JOEY Burrard
To start with we walked out as they had a terrible table in the bar , a booth with no distancing and people everywhere close by. The manager came outside as we were walking away and said he would give us a better table which he did and was great. However our server although she was wearing a mask it kept coming off her nose and she kept leaning in closer to talk right in our face. Probably because it was so noisy but still made us very uncomfortable. There are places that are doing a better job such as the Keg which has bee... read more
Business response:
Hi Cindy, We take feedback very seriously and genuinely want to thank you for bringing this to our attention. Our team works hard to uphold the highest standards and we rely on reviews like yours to improve. We hope you give us another opportunity to serve you again soon! Warm regards, The JOEY Burrard Team
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 13,927 reviews.
When is JOEY Burrard open?
JOEY Burrard is closed now. It will open at 11:00 a.m.