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JOEY Eau Claire
- Restaurants
- Calgary, AB
About this business
Location details
208 Barclay Parade, SW 200 Eau Claire Market, Calgary, AB, T2P 4R5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
It was too noisy for us. Very hard to have a conversation.
Business response:
Hello Rick and Susan, Thank you for letting us know. We are sorry the noise made it hard to enjoy a conversation. We understand how frustrating that can be. Your comments are invaluable to us as they help us improve and continue to provide the best possible dining experience for our guests. We appreciate your feedback and hope to welcome you back. Best, Erika Fox Guest Service Manager
Very loud music makes it difficult to have a friendly conversation
Business response:
Hello Frank, We're sorry the music was too loud and made conversation difficult. Your comments are invaluable to us as they help us improve and continue to provide the best possible dining experience for our guests. We hope to welcome you back. Best, Erika Fox Guest Service Manager
Apathetic to clients; no attentiveness or care for those in the dining room
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you, Erika Fox Guest Service Manager Joey Eau Claire
I had a reservation for two people at 8:45 PM on New Year’s Eve. It took a long time before anyone came to take our order. I understand it was very busy, but since reservations are limited to two hours, I expected our order to be taken more promptly. Our food arrived at almost 9:40 PM (based on the time in the photo I took). On top of that, my order was wrong, so I had to wait again for the correct dish. When we decided to order dessert, it again took a long time before a server came back to us. Eventually, one server told u... read more
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you, Erika Fox Guest Service manager Joey Eau Claire
Poor service from our server Mercedes and her team! Everything felt rushed and superficial. The food quality was poor, and felt like it was reheated instead of fresh. The place was packed and the tables were crammed together, making it impossible to chat. We were 4 people in a table meant for 2, so all of our plates were uncomfortably shoved onto the table. Our servers did not switch our dirty cutlery between appetizers and main plates, even when we placed them on top of the used small plates for them to take back. They grab... read more
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you, Erika Fox Guest Service Manager Joey Eau Claire
Took 10 minutes for our server to greet us. Our appetizers came at the same time as our food. We had to ask multiple times for refills on drinks. Server wasn’t very friendly when we told her we were disappointed in the arrival of the food she pretty much ignored the table until it was time to pay. She did take a few drinks off the bill but doesn’t take the bad taste out of our mouths.
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you Erika Fox Guest Service Manager Joey Eau Claire
This visit started out poorly with our seating. I made a request in the reservation to not be seated at the bar. The table options of Bar, patio, bar patio standard etc. doesn’t make sense to anyone who doesn’t work in your restaurant. When we asked to get a table instead of 3 guests at the bar for a business lunch, we were told no because they prioritize larger parties. I asked again if there is a table opening up and we were told “no sorry”. Zero effort to make it right. What’s the point in making a reservation days in adv... read more
Your music is too loud and does not allow guests to have a proper conversation.
Business response:
Thank you Roger for leaving us a review, we are thrilled that you had a good experience with us. Thank you for letting us know the music level made conversation difficult. We are sorry your visit was affected by the volume. We value feedback about the dining atmosphere and appreciate you raising this. We hope to see you again soon. Erika Fox Guest Service Manager
One of my guest's chicken was cold and they took forever for my order of chocolate cake. Lava cake was like warm only. Also place was loud. Not conducive for conversation.
Business response:
Hello Thank you so much for sharing your feedback with us, I am very disappointed to hear about your experience with us . I would love the opportunity to make it right and discuss your feedback further. I am going to send you a private message with my contact details. Thank you Erika Fox Guest Service Manager Joey Eau Claire
Frequently asked questions about JOEY Eau Claire
How is JOEY Eau Claire rated?
JOEY Eau Claire has a 4.7 star rating with 7,444 reviews.
When is JOEY Eau Claire open?
JOEY Eau Claire is closed now. It will open at 11:00 a.m.