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JOEY Kelowna
- Restaurants
- Kelowna, BC
About this business
Like most of JOEY management, CEO Jeff Fuller started his remarkable journey flipping burgers, washing dishes and sweeping floors. It’s called paying your dues, learning from the ground up and understanding what success takes. “If there’s a secret,” he says, “it’s hard work, unwavering commitment to the customer and assembling the very best people.” Jeff absorbed valuable lessons from his family’s successful businesses before striking out on his own with a brand new concept in upscale casual restaurants. The first JOEY opene... read more
Location details
2475 BC-97 #300, Kelowna, Kelowna, BC, V1X 4J2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
The food here was SO good I have always loved joeys but we tried a few new items and fell in love with them! The service was great, it was busier then expected but our server gave us great attention and check in on us regularly! Only issue I had was we had a reservation and I understand it was busy and we had to wait a few minutes, we had absolutely no issues waiting we understand but everyone else was offered complimentary sparking wine well by boyfriend and I were not? We were the only ones who weren’t offered it and we ar... read more
Business response:
Thank you so much for taking the time to leave us such valuable feedback Dawn. We're so sorry that your experience fell short. We really hope that you will give us another chance to turn this experience around. We hope to see you again soon! Emma Brown | Guest Service Manager
We arrived five minutes before our reservation and were offered sparkling wine while we waited. We said yes to this but never got the wine. We waited the full five minutes until 5:30 and then were seated at a table that had been empty from the time we walked in. Our server tried her best but was obviously new to serving. At the end of the meal a different staff member came along and said they would bring complimentary brownies because we had booked online. We waited quite a while and then finally just asked for our bill. Aft... read more
Business response:
Thank you for taking the time to share your experience with us, Carrie. We are in the business of getting better at what we do, and it sounds like this experience fell short. I would be thrilled for the opportunity to turn this experience around for you. I'll reach out to you shortly and would love to connect. Emma Brown | Guest Service Manager
Unfortunately Joeys was short staffed, the young lady tried her best but there was gaps in service.
Business response:
Hi Gordo, thank you for taking the time to share your feedback. I'm disappointed to hear that you had a poor experience. I would love to hear more about the gaps in order for us to improve in the future, so I'll be reaching out to you privately. I look forward to hearing from you and the opportunity to rectify this situation. Emma Brown | Guest Service Manager
I can't say enough good things about my experience at JOEY Kelowna, and a huge part of that was thanks to our server, Thomas. From the moment we sat down, his energy and genuine kindness stood out. He wasn’t just providing great service,he was creating an experience. He took the time to make thoughtful recommendations, checked in at just the right moments, and made us feel truly welcome. What really impressed me, though, was how he carried himself beyond just our table. You could see how much his coworkers respected him, the... read more
Business response:
Wow thank you so much for taking the time to leave this amazing review Ayla. Thomas will be overjoyed to hear about your kind words, we sure are lucky to have him apart of our team here at JOEY Kelowna. We can't wait to welcome you back! Emma Brown | Guest Service Manager
This was our first visit to Joey Kelowna and definitely not our last! The food and drinks were excellent and the server was very attentive with our table of 7. There was not one error with any food or drink requests, she was excellent. The price was good for the amazing food we received and the portions were also nicely sized. I would highly recommend visiting JOEY Kelowna. We will be back!
Business response:
Thank you for your review Sandra! So glad you enjoyed your dining experience with us this weekend! We look forward to welcoming you back soon! Emma Brown | Guest Service Manager
I was looking for a lighter vegetarian option and I chose the crispy spiced tofu salad. It was absolutely delicious! My son had the burger and commented on how flavorful it was, definitely two thumbs up. My mom raved about the fish tacos. Everything looked and tasted wonderful. Amazing service and staff as well.
Business response:
Thank you for your review Marlene! So happy to hear you loved your dining experience with us! We look forward to welcoming you back soon! Emma Brown | Guest Service Manager
Love the new decor, much brighter. Our server was great.
Business response:
Thank you so much for the amazing review Terry. We're so happy you enjoyed the new renovations! We hope to see you again soon! Emma Brown | Guest Service Manager
My friends and I do a monthly lunch and always try to find a new restaurant. We were pleasantly surprised with our Joey’s experience. Food was excellent as was the service. Would definitely recommend and will go back.
Business response:
Wow thank you so much for this amazing review Elizabeth and thank you for choosing JOEY Kelowna. We can't wait to welcome you back again soon! Emma Brown | Guest Service Manager
Great food, great service and nice atmosphere. The glass of bubbly when you come in is special and a real treat! Have been three times since December and Joey’s never disappoints. Our server Peyton today was particularly attentive and helpful.
Business response:
Thank you so much for the amazing review Gail! We'll make sure to share your kind words with Peyton. We can't wait to see you again soon! Emma Brown | Guest Service Manager
Frequently asked questions about JOEY Kelowna
How is JOEY Kelowna rated?
JOEY Kelowna has a 4.8 star rating with 5,082 reviews.
When is JOEY Kelowna open?
JOEY Kelowna is closed now. It will open at 11:00 a.m.