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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Steak was cooked to perfection. The wild cod is definitely a great choice!
Business response:
Hi Jed, Thank you so much for your wonderful feedback! We’re thrilled to hear that both the steak and wild cod hit the mark, and we’ll be sure to pass along your kind words to our chefs. We are also delighted to hear that Emmerly provided great service, even on a busy night! We’ll make sure to share your compliments with her. We truly appreciate your support and hope to welcome you back soon for another amazing dining experience! Rubina Bedi Guest Service Manager, JOEY Sherway
Thank you to our sever Matt for a great night! Good good great service.
Great food as well as service. It’s always busy which must mean people like this restaurant!
Business response:
Hi David, Thank you for your kind words! We’re so glad to hear you enjoyed both the food and service during your visit. We agree—our guests’ support means the world to us, and we're thrilled to have such a great community of diners. We look forward to welcoming you back again soon for another great experience at JOEY Sherway! Rubina Bedi Guest Service Manager, JOEY Sherway
I called 3x day of our resv to confirm birthday details & no one answered the phone, kept saying to try back. Once we got there the hostess was really nice & said they had all the notes and I asked if they do a complimentary dessert like cactus club or keg for her birthday with a candle & happy birthday she said yes. When it came time to dessert we ordered the apple pie & they wrote happy birthday but no candle & charged me for both desserts. Other than that the food & ambience was good.
Business response:
Hi Sabrina, Thank you for sharing your feedback with us. It’s disappointing to hear that your calls weren’t answered, and we can understand how frustrating that must have been. We also apologize for not meeting your expectations with the birthday dessert, particularly with the candle and the charge for both desserts. This is definitely not the experience we aim to provide, and we’ll make sure to address this with our team to ensure better communication and consistency in the future. Thank you again for bringing this to our a... read more
Whoever designed with so many stairs to the washrooms definitely wasn’t thinking Efficiency. Food was okay. Nothing special for the price point. Steak was adequate , Wild Cod was good but the Tuna was barely enough for a bird for a main course. Waiter was nice but forgot about us a few times leaving us without water at the table for almost 1/2 hour. Girl at front desk told us we had two hours even though we were there for a birthday and we waited 15 min to get seated even though we could see many empty tables. Would not retu... read more
Business response:
Hi Janice, Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn’t meet expectations. We understand how frustrating it can be when there are issues with service, timing, and food portions, and we sincerely apologize for any inconvenience this caused during your visit. We’ll be sure to address these concerns with our team to make sure we’re delivering both great food and attentive service. I would love the opportunity to discuss your experience further, please feel free to reach me d... read more
My first time at Joey. The staff at the Sherway Gardens location are lovely. The food was very good. Thank you
The food was delicious. We loved the mini French Dips, highly recommended. The combination of finely sliced steak on the garlic cheese toast is perfection. I also loved the nonalcoholic matcha mojito, refreshing and so delicious. We always have a great time there with family and friends. Service is always great and we always make a reservation so we are not waiting in line. One of our favourite spots to go for a yummy meal.
Business response:
Hi Michelle, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the mini French Dips and the matcha mojito – both are definitely customer favourites! We also appreciate your kind words about our service – we strive to make every visit as enjoyable as possible. Thanks again for making us one of your favorite spots; we can’t wait to welcome you back for another amazing meal! Rubina Bedi Guest Service Manager, JOEY Sherway
Always love the chicken lettuce wraps, sliders as appetizers! Valentina at the front was amazing! A glass of Prosecco was a nice way to start the evening. All was fine/good except it was a little cool upstairs where our table was.
Business response:
Hi Genevieve, Thank you for sharing your feedback! We're so glad to hear you loved the chicken lettuce wraps and sliders – they’re definitely crowd-pleasers! It’s also great to know that Valentina made such a positive impression; we’ll be sure to pass along your kind words to her. We’re so happy you enjoyed your Prosecco to kick off the evening, and we look forward to welcoming you back soon for another fantastic meal! Rubina Bedi Guest Service Manager, JOEY Sherway
Excellent and attentive staff plus great food as usual.
Business response:
Hi AJ, Thank you for taking the time to leave us a great review! We are so delighted to hear that on your recent visit you enjoyed great food and service! We hope to have you back soon for another amazing dining experience. Rubina Bedi Guest Service Manager, JOEY Sherway
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 19,040 reviews.
When is JOEY Sherway open?
JOEY Sherway is closed now. It will open at 11:00 a.m.