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JOEY U-Village
- Restaurants
- Seattle, WA
About this business
Location details
2603 NE 46th St, University Village, Seattle, WA, 98105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
The food and service were both good. The noise level was a bit much. The only thing that wasn't so great was the noise level. It was a bit much for me.
Business response:
Hi James, Thank you for taking the time to leave us a review. We apologize for the noise. We appreciate your support and hope to see you again soon! Amber Mittler | Guest Service Manager
The manager of the day, lovely lady couldn’t do enough for us. Our server was also wonderful. We stayed for a while and agreed that given a quieter table it is a nice experience all around.
Business response:
Hi Petty, Thank you so much for the kind feedback. We are so happy to hear that you had a wonderful experience. Please join us again soon! Amber Mittler | Guest Service Manager
I was really disappointed with my steak. I asked for it well done, but it was extremely overcook to the point that it was really dry and I did not enjoy it. Trying to remediate it I asked my server for some sauce and she very rudely said they had a pepper corn sauce but that it was $5 . So I told her to go ahead and bring it because the steak was too dry and I couldn’t continue to eat it. She brought it and I didn’t like the sauce but it helped a little with dryness needless to say I didn’t finish the steak I paid so much mo... read more
Business response:
Hello Yesenia, Thank you for sharing your feedback, I am truly sorry to hear of your experience. We are committed to ensuring a positive experience for all our guests. This is not the standard we hold ourselves to, and I’ll be following up with our team to ensure this doesn’t happen again. Please see my private note for my email address as I would love to invite you back as my guest to give you the 5-star experience you deserve. I look forward to hearing from you. Amber M | Guest Service Manager
Reserved table days in advance and waited over 30 minutes for it. Put in wrong table and asked to move to booth. We then sat another 30 minutes to flag down another server who offered to assist even though we were not her table. The saving grace was the food was excellent.
Business response:
Hi Tarri, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered with your reserved table and the extended wait time. It is important to us that every guest enjoys a seamless dining experience, and it seems we fell short in this instance. We are glad to hear that you enjoyed the excellent food, as we strive to offer the best to our diners. Your feedback is invaluable, and we will certainly be addressing these service concerns with our team to ensure improv... read more
our dining experience was interesting to say the least. starting with our reservation, our table was not ready on time. no big deal, the host offered us complementary champagne and we all accepted. after finishing our glasses we returned them to her, and she proceeded to refill our dirty glasses to give to the next customer. absolutely disgusting. after bringing the problem to the attention of the manager, he had the wrong host come over and apologize. either way it was entirely awkward and unneeded to embarrass her and have... read more
Business response:
Hi Mackenzie, We're truly sorry to hear about your recent experience at JOEY University Village. We strive to provide a seamless dining experience and we're sorry to hear that we fell short. Your feedback regarding the delay in seating and the handling of your glasses is noted and we assure you that we will address these issues. We're also sorry to hear about your experience with the complimentary shots. We would love to make this right. I will share my email address privately. I look forward to hearing from you. Amber M | G... read more
Service was subpar from the start. We waited a long time just to get water, and when it finally arrived, it was served in half-filled glasses and was warm. Throughout the meal, the server struggled to provide even the most basic level of service—forgetting our drink orders and failing to check in. Overall, the experience did not match the price point of the meal. Disappointing and not worth the cost.
Business response:
Thanks for visiting us, Adam. We're truly sorry to hear about your experience at JOEY University Village. We pride ourselves on our service and it's clear we missed the mark during your visit. We understand how frustrating it can be to wait for your drink order and receive it in half-filled glasses. We also apologize for the warm water and the delay in the meal. I would love the opportunity to invite you back as my guest. I will share my email address privately. I look forward to hearing from you and hope you'll give us anot... read more
Food is good, but quite expensive for what you get. Felt like a poor value; $9 for a strawberry lemonade is bad enough, but when it’s almost completely ice cubes, you just feel that you’ve been swindled.
Business response:
Thanks for visiting us, Jack. We appreciate your feedback. We're glad to hear that you enjoyed our food and found it good. However, we're sorry to hear that our pricing didn't meet your expectations. We strive to provide a good value to all our guests and your feedback helps us to improve. We would love the opportunity to serve you again and provide a better experience. Amber M | Guest Service Manager
Food is really good but so overpriced for what you get.
Business response:
Hi Heather, Thank you for taking the time to review your meal at JOEY University Village. We're thrilled to hear that you enjoyed our food and found it to be good. We understand that you found our pricing to be high and we appreciate your feedback as it helps us identify areas where we can improve. We strive to provide our guests with a dining experience that matches the value. We look forward to welcoming you back soon! Amber M | Guest Service Manager
Horrible service, slow ! Very expensive and the good is just ok. We ordered sushi, the Chicken lettuce wraps were the best thing we ordered. We ordered the pork chop and it was overcooked and dry, just horrible. I am tired of Open Table recommendations!!! 3 the disappointed by restaurant Open Table recommended!
Business response:
Thanks for visiting us, Tami. We're sorry to hear that your experience at JOEY University Village didn't meet your expectations. We appreciate your feedback and will certainly look into this further for ways we can improve. I would love to hear more about your experience and invite you back as my guest. I will share my email with you privately. I look to hearing from you! Amber M | Guest Service Manager
Frequently asked questions about JOEY U-Village
How is JOEY U-Village rated?
JOEY U-Village has a 4.8 star rating with 9,654 reviews.
When is JOEY U-Village open?
JOEY U-Village is closed now. It will open at 11:00 a.m.