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John Ball Zoo

4.6
  • Zoos
  • Grand Rapids, MI

About this business

John Ball Zoo is a 501(c)(3) nonprofit corporation committed to the advancement of public education on the need for wildlife conservation and preservation. John Ball Zoo has over 2,000 animals including lions, tigers, chimpanzees, and red pandas, indoor and outdoor exhibits, an aquarium, interactive experiences, and so much more. 

Location details

1300 Fulton Street West, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.613,522 reviews
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Curt Armstrong's profile image
Curt Armstrong 
recommend  Recommended
11 years ago
Chris Skinner's profile image
Chris Skinner 
recommend  Recommended
11 years ago
Xi'ange Shannon's profile image
Xi'ange Shannon 
recommend  Recommended
11 years ago
Stacey Welker's profile image
Stacey Welker 
recommend  Recommended
11 years ago
Kelli Pepper's profile image
Kelli Pepper 
a month ago

I just wanted to warn others to beware of the Funicular at John Ball Zoo. We got on at 12:15pm on June 14th, 2025. It was our first time riding it. I was told by an employee people took their wagons, so I took my four-seater Wonderfold. There were 4 adults and 3 other children in our car in addition to me and my 2 kids, 2-years-old and 9-years-old. It broke down just before the big hill. We were not evacuated by the fire department until 12:54 (39 minutes). We were in a car without air conditioning and only a small fan blowi... read more

Rachel Ziegler's profile image
Rachel Ziegler 
4 months ago

Super excited for lantern festival, however there are no accommodations for handicap persons at this facility. They do not even offer handicap parking. 

Faye DeYoung- Veltman's profile image
Faye DeYoung- Veltman 
2 years ago

We have a family membership at John Ball that we purchased specifically for the lanterns. There was some miscommunication on behalf of their staff and what I found on the website. When arriving at the zoo, because of the miscommunication we did not have tickets. Rather than trying to work with us and making the situation right, we were turned away without being given any options. Customer service was terrible and we as members were not heard. I will NEVER become a member there again. 

Dannie Udell's profile image
Dannie Udell 
4 years ago

ehhhhhhhhhhhhhhhhhhhhhhhhh 

Sarah Marston's profile image
Sarah Marston 
4 years ago

make events more organized and less of a money grab. once you buy the ticket they don't care if you enjoy the event or not. 

Frequently asked questions about John Ball Zoo

How is John Ball Zoo rated?

John Ball Zoo has a 4.6 star rating with 13,522 reviews. 

When is John Ball Zoo open?

John Ball Zoo is closed now. It will open at 9:00 a.m.