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John Ball Zoo is a 501(c)(3) nonprofit corporation committed to the advancement of public education on the need for wildlife conservation and preservation. John Ball Zoo has over 2,000 animals including lions, tigers, chimpanzees, and red pandas, indoor and outdoor exhibits, an aquarium, interactive experiences, and so much more.
1300 Fulton Street West, Grand Rapids, MI, 49504, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 4:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
I just wanted to warn others to beware of the Funicular at John Ball Zoo. We got on at 12:15pm on June 14th, 2025. It was our first time riding it. I was told by an employee people took their wagons, so I took my four-seater Wonderfold. There were 4 adults and 3 other children in our car in addition to me and my 2 kids, 2-years-old and 9-years-old. It broke down just before the big hill. We were not evacuated by the fire department until 12:54 (39 minutes). We were in a car without air conditioning and only a small fan blowi... read more
Super excited for lantern festival, however there are no accommodations for handicap persons at this facility. They do not even offer handicap parking.
We have a family membership at John Ball that we purchased specifically for the lanterns. There was some miscommunication on behalf of their staff and what I found on the website. When arriving at the zoo, because of the miscommunication we did not have tickets. Rather than trying to work with us and making the situation right, we were turned away without being given any options. Customer service was terrible and we as members were not heard. I will NEVER become a member there again.
ehhhhhhhhhhhhhhhhhhhhhhhhh
make events more organized and less of a money grab. once you buy the ticket they don't care if you enjoy the event or not.
John Ball Zoo has a 4.6 star rating with 13,522 reviews.
John Ball Zoo is closed now. It will open at 9:00 a.m.