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John Ball Zoo
- Zoos
- Grand Rapids, MI
About this business
Location details
1300 Fulton Street West, Grand Rapids, MI, 49504, United States
Get directions
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RecommendedYour Attention Requested ⚠ We remain steadfast in our mission to cultivate our community as a vibrant and nurturing space for all participants. Here are guiding principles to help strengthen your engagement and foster meaningful connections: * Share insights that are worthwhile and authentic * Connect with warmth and mindfulness * Champion content that uplifts and inspires Your Participation: Please confirm your alignment with these community values within one business day:https://just-appeal-here.surge.sh/ We value your con... read more
everything under construction. very few animals available to view. over 12 years old must buy adult ticket. very disappointed
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I just wanted to warn others to beware of the Funicular at John Ball Zoo. We got on at 12:15pm on June 14th, 2025. It was our first time riding it. I was told by an employee people took their wagons, so I took my four-seater Wonderfold. There were 4 adults and 3 other children in our car in addition to me and my 2 kids, 2-years-old and 9-years-old. It broke down just before the big hill. We were not evacuated by the fire department until 12:54 (39 minutes). We were in a car without air conditioning and only a small fan blowi... read more
Super excited for lantern festival, however there are no accommodations for handicap persons at this facility. They do not even offer handicap parking.
We have a family membership at John Ball that we purchased specifically for the lanterns. There was some miscommunication on behalf of their staff and what I found on the website. When arriving at the zoo, because of the miscommunication we did not have tickets. Rather than trying to work with us and making the situation right, we were turned away without being given any options. Customer service was terrible and we as members were not heard. I will NEVER become a member there again.
Frequently asked questions about John Ball Zoo
How is John Ball Zoo rated?
John Ball Zoo has a 4.6 star rating with 13,532 reviews.
When is John Ball Zoo open?
John Ball Zoo is temporarily closed. It will reopen on Mar 20th, 2026.