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John Ball Zoo

4.6
  • Zoos
  • Grand Rapids, MI

About this business

Location details

1300 Fulton Street West, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.613,632 reviews
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Rachel Ziegler's profile image
Rachel Ziegler 
6 months ago

Super excited for lantern festival, however there are no accommodations for handicap persons at this facility. They do not even offer handicap parking. 

Faye DeYoung- Veltman's profile image
Faye DeYoung- Veltman 
2 years ago

We have a family membership at John Ball that we purchased specifically for the lanterns. There was some miscommunication on behalf of their staff and what I found on the website. When arriving at the zoo, because of the miscommunication we did not have tickets. Rather than trying to work with us and making the situation right, we were turned away without being given any options. Customer service was terrible and we as members were not heard. I will NEVER become a member there again. 

Dannie Udell's profile image
Dannie Udell 
4 years ago

ehhhhhhhhhhhhhhhhhhhhhhhhh 

Sarah Marston's profile image
Sarah Marston 
4 years ago

make events more organized and less of a money grab. once you buy the ticket they don't care if you enjoy the event or not. 

Fred VandeVoorde's profile image
Fred VandeVoorde 
4 years ago

Couldn’t see animals very good , was more places to drink or eat then animals 

Kimberly Kerkhoff's profile image
Kimberly Kerkhoff 
4 years ago

The animals need so much more room to move around and roam, some of the enclosures/CAGES were so small and sad and ridiculous!! My heart breaks for those poor animals!! We most likely will not be back to this zoo.. 

Chris Veighey's profile image
Chris Veighey 
4 years ago

Went to the zoo today with my family and was incredibly disappointed. Less than a 1/4 of the people were wearing masks, and no one was practicing social distancing. We ended up leaving early as it was an incredibly stressfully trip. We had several confrontations with no maskers and people continually invading my children's space both indoors and out. It was a nice facility, and if there was no pandemic we may return. However if you have any reservations about the coronavirus I would highly recommend staying far away from ... read more

Denise Westlake- Gullett's profile image
Denise Westlake- Gullett 
4 years ago

really not much to see just a lot of walking...up hill 

Lori Anne Freitag Huegel's profile image
Lori Anne Freitag Huegel 
4 years ago

Reached capacity... couldn’t get in 

Frequently asked questions about John Ball Zoo

How is John Ball Zoo rated?

John Ball Zoo has a 4.6 star rating with 13,632 reviews. 

When is John Ball Zoo open?

John Ball Zoo is open now. It will close at 4:00 p.m.