John Nugent & Sons's cover image
Claimed

This profile has been claimed by the business owner or representative.

John Nugent & Sons

4.8
  • Sterling, VA

About this business

Location details

45921 Maries Rd, Sterling, VA, 20166, United States

Get directions
4.81,896 reviews
Select a rating
Karl Q.'s profile image
Karl Q. 
2 years ago

Very thorough electrical and plumbing inspections. Technicians were knowledgeable and respectful of our property. 

Business response:

Greetings Karl, Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your kind words about our technicians being respectful of your property. Treating our customers and their homes with care is a top priority for us, so it's rewarding to receive such positive feedback. Should you ever require any further assistance with your electrical or plumbing needs, please don't hesitate to reach out to us at (703) 982-7554. We are always here to help! Thank you again for choosing John Nug... read more

Pat & Catherine V.'s profile image
Pat & Catherine V. 
2 years ago

Very responsive and thorough 

Business response:

Greetings Pat & Catherine, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team at John Nugent & Sons to be responsive and thorough. Providing excellent service is our top priority, and we are happy that we were able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us at (703) 982-7554. We appreciate your support and look forward to serving you again. Best regards, John Nugent ... read more

Nancy B.'s profile image
Nancy B. 
2 years ago

My problem was fixed. 

Business response:

Greetings Nancy, Thank you for taking the time to leave a review for John Nugent & Sons. We are delighted to hear that we were able to fix your problem. Customer satisfaction is our top priority, and we are glad that we could meet your expectations. Should you have any future concerns or queries, please don't hesitate to reach out to us at (703) 982-7554. Thank you again for choosing John Nugent & Sons. Best regards, John Nugent and Sons 

Ron C.'s profile image
Ron C. 
2 years ago

I just had my 50 gallon gas water heater replaced by John Nugent and Sons. They provided prompt service and competitive pricing. Soon thereafter my AC had an issue and the company I had been using to service my unit informed me that it had a refrigerant leak and was not economical to repair. I spoke to Chad at John Nugent and Sons for a second opinion. He came out and did a more complete inspection and determined there was no leak. Nugent and Sons will be my go to company hence forth. 

Business response:

Dear Ron, Thank you for taking the time to review our services at John Nugent & Sons. We are thrilled to hear that you had a positive experience with our team and found our pricing competitive. We understand that it can be frustrating to receive conflicting information about your AC unit, and we are glad that Chad was able to provide a second opinion and address any concerns you had. Our goal is to provide honest and reliable service to our customers, and we are delighted to hear that Nugent and Sons will be your go-to co... read more

Scott L.'s profile image
Scott L. 
2 months ago

The technician was courteous and knowledgeable and did a good job, however, the cost of the visit I felt was somewhat exorbitant. 

Veronica C.'s profile image
Veronica C. 
4 months ago

My apartment AC has broken down more times than I can count, and every time someone comes out to "fix it," there's a new issue. It has been almost a year, and they come every few months because the AC and airflow are not working for some unknown reason. A worker comes out and either tells me he doesn't know what's wrong and that someone else has to look at it, or that they need a new part that doesn't come until almost two weeks later. At first, it was a leak, then a wiring issue, and now a faulty part they installed in the ... read more

Brenda B.'s profile image
Brenda B. 
4 months ago

I have had a relationship with Nugent for many years. My experience with this company has always been exceptional. Chung is our “go-to guy” in this Fairlington neighborhood. We always request Chung for our service.and check-ups - as we have 

Rebecca C.'s profile image
Rebecca C. 
6 months ago

Make sure you get a second opinion if the technician tells you need a new furnace. Thankfully it saved me $12k when I got that 2nd opinion that said the Freon levels were not low and that system was not leaking. I think all HVAC vendors do this hoping for an unsuspecting customer taking them up on it - but it is deceptive and I didn’t think Nugent would follow that path, I was wrong.  

Cory M.'s profile image
Cory M. 
a year ago

The technician Fabian had no expertise, the more he talked the more we lost confidence on him, so let him go after 10 mins at the house. Because of this experience, we are inclined not to use Nugent again. 

Frequently asked questions about John Nugent & Sons

How is John Nugent & Sons rated?

John Nugent & Sons has a 4.8 star rating with 1,896 reviews. 

When is John Nugent & Sons open?

John Nugent & Sons is open now. It is open 24/7.