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Jones Mortgage Advisors
- Mortgage Brokers
- Overland Park, KS
About this business
Dedicated to assisting individuals in achieving their dreams of homeownership or refinancing their existing mortgages at the most favorable rates and fees possible. Through a deliberate and educational approach to the mortgage process, I prioritize ensuring my borrowers comprehend their options thoroughly, empowering them to make confident decisions. Available seven days a week, day or night, I maintain close collaboration with realtors to ensure my clients receive exceptional care throughout the process. Please feel free to... read more
Location details
12022 Blue Valley Pkwy, Overland Park, KS, 66213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Always there when needed and answered any questions we had about the loan or process. Got back with us quickly on items that were still neede or that weren’t correct the first time.
Business response:
Congratulations on your new home! Thank you for taking the time to write about your experience. It’s wonderful to hear that I was able to provide you with the excellent experience I strive to provide all of my customers.
If you're in the Market to buy a new home Charles Jones, Jr. is the guy that will make your dreams come true. Not only did he help me get a home after no one else would but he help me get a home that some people dream about. My situation was bad... divorced, okay credit, single with 2 kids, okay income. He help me through all the situations that had been an issue with every other lender and made me feel like my issues were minor. He help me sort my financial situation out and I purchased the home I'd dreamed about in less th... read more
Business response:
Thank you so much for sharing your experience with me. My goal is 100% customer satisfaction and it sounds like I achieved that goal with you. I want every experience to be “Five Stars”!
He has been amazing and understanding with us! And actually got us cleared to close TWO weeks before the actual closing day! The process didn’t take long at all and he asked us for every we needed without overwhelming us! He emailed and talked to us even after hours! He’s available 24/7
Business response:
Hey Alexander, first of all, thank you so much for your positive feedback and for taking the time to post this review. It's my customers that allow me to constantly improve the way I do business, one of which I’m really proud of, the quick response time you've been experiencing. I'm so glad you're happy with the service I provided.
Charles was very helpful. Being that i am a first time home buyer, he took the extra time to explain the documents. He was very quick and responsive which helped to to close early.
Business response:
I am incredibly grateful that you took the time out to leave me this review. Our company values customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make my job wonderful. I look forward to serving you again in the future with any mortgages needs you may have.
other than bothering me at work he did an excellent job and has an awesome sense of humor. also very easy to talk to thank u very much Charles Jones jr much appreciated for all the help.
Business response:
Thank you so much for taking the time to leave this excellent review. I really appreciate your business. Please let me know what we can do for you in the future for your mortgage needs.
Well I don’t even know where too start this guy helped me out n every way he could n if I must say he got this thing done sum things I never knew he explained everything to the fullest about why he need certain things also let me add I had things on my credit that should have been off he even helped me with that if u need a house call Charles Jones he is the man kudos to u n your staff
Business response:
Thanks for taking the time to share your experience with me. I take pride in giving outstanding service to every customer and I’m overjoyed to receive your compliments and appreciation. If you ever have any future mortgage needs, please reach out to me. Also, please refer all your friends and family that may have mortgage needs. I will ensure they all enjoy the same quality of service as you have.
I greatly appreciate all of Charles help through this process being a first time home buyer. Charles was professional from start to finish answering all of my questions. I would highly recommend working with him.
Business response:
Thank you so much for taking the time to leave this excellent review. I really appreciate your business. Please let me know what I can do for you in the future for your mortgage needs.
Charles made buying my first home a simple, easy process. He was available to answer questions by phone, text, and email - even on weekends and nights. I would highly recommend Charles to all my friends and family.
Charles from Mortgage Lenders of America was very patient with me and my questions. Any day at any time I had a question he promptly answered. Very helpful throughout the whole process.
Business response:
Thank you for the great review Jennifer. I appreciate that you put trust in me and our company to handle your mortgage needs.
Frequently asked questions about Jones Mortgage Advisors
How is Jones Mortgage Advisors rated?
Jones Mortgage Advisors has a 5 star rating with 126 reviews.
When is Jones Mortgage Advisors open?
Jones Mortgage Advisors is closed now. It will open tomorrow at 8:00 a.m.