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3005 Douglas Blvd Suite 110, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Rate, Inc.
My experience with the KB loan process begin in a negative status. My prior loan officer made many professional mistakes, failed to return calls and consistently gave incorrect financial information. However, Josie Alvarez revived my account and proceeded to provide excellent customer care. She went through my loan line by line, ensuring that I understood my financial obligations. In addition to being available day, night and weekends for any question I may had.
Business response:
Hi Marni. Thank you for the review, we appreciate the feedback and are always working to make sure our customers have a good experience with us. Thank you for trusting Josie to turn things around.
Verified by Rate, Inc.
Josie took over our file weeks before closing. She answers her phone right away, she explains everything that the buyer can understand. I appreciate Josie, she was straight to the point. Very professional, I’m happy that she was able to help my family get our dream home. I would definitely recommend her to friends and families. Thank you Josie for being an awesome lender.
Business response:
thank you for the feedback Summer. Congrats on your new home! ;)
Verified by Rate, Inc.
Very helpful and answers and responds to any questions very quickly and precisely.
Verified by Rate, Inc.
Josie proactively provided us regular updates on interest rate fluctuations during the 8 month home build.
Business response:
Nathan, Congratulations on your new home! The entire KBHS Team thanks you for giving us the opportunity to serve you by trusting us with the financing of your new home. We appreciate you taking the time to complete this survey and we wish you all the best
Verified by Rate, Inc.
Josie was advisable through out made everything smooth and answered all questions we had. Even though we couldn't complete the documents in time. She was very patient and let us know what's missing. And same goes to Michelle Josie's assistant I think. Very communicative.
Business response:
Carlito, Congratulations on your new home! The entire KBHS Team thanks you for giving us the opportunity to serve you by trusting us with the financing of your new home. We appreciate you taking the time to complete this survey and we wish you all the bes
Verified by Rate, Inc.
As a first time buyer, we were given such a wonderful advise that it made it easy for us to make a decision that we are happy about. It was indeed a GREAT experience.
Business response:
Joseph, Congratulations on your new home! The entire KBHS Team thanks you for giving us the opportunity to serve you by trusting us with the financing of your new home. We appreciate you taking the time to complete this survey and we wish you all the best
Verified by Rate, Inc.
The experience, the time and effort, personalization, the commitment that Josie did for us is extraordinary and fantastic.
Business response:
Benetecia, Congratulations on your new home! The entire KBHS Team thanks you for giving us the opportunity to serve you by trusting us with the financing of your new home. We appreciate you taking the time to complete this survey and we wish you all the b
Verified by Rate, Inc.
Josie made it all great overall.. communicating with myself and my partner also the explaing was very explanatory by her.. what we dident understand she would explain to us
Business response:
Jorge, Congratulations on your new home! The entire KBHS Team thanks you for giving us the opportunity to serve you by trusting us with the financing of your new home. We appreciate you taking the time to complete this survey and we wish you all the best
Verified by Rate, Inc.
Josie is just simply amazing. Always available to answer all my questions, and detailed in her work. She made our experience a great one!
Business response:
Juanita, Congratulations on your new home! The entire KBHS Team thanks you for giving us the opportunity to serve you by trusting us with the financing of your new home. We appreciate you taking the time to complete this survey and we wish you all the bes
Josie Alvarez at KBHS Home Loans (NMLS #1775535) has a 4.9 star rating with 107 reviews.
Josie Alvarez at KBHS Home Loans (NMLS #1775535) is closed now. It will open tomorrow at 9:00 a.m.