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Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert. Joy continues to be a top producer in the industry, closing more than $500 million in loans over the last 17 years. As a member of the Mortgage Bankers Association of Georgia, she has achieved Gold status multiple years and Platinum status in 2017. She earned the t... read more
12660 Crabapple Rd, Building B Suite 200, Milton, GA, 30004, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Joy, Daniel and Gretchen are wonderful. They send reminders and let you know where your process is on the loan, underwriting, final documents, etc. I never had to wonder what was going on because they kept in touch with me and were very transparent. I would work with this team again and recommend them to friends and family. Thank you for your help!
Verified by BankSouth Mortgage Company, LLC
I really enjoyed working with Joy throughout the home purchasing process. She was always available for questions and took extra time to explain everything. I would highly recommend using Joy for your lending needs.
Verified by BankSouth Mortgage Company, LLC
BEST LOAN OFFICER ALL THE WAY AROUND! FRIENDLY, QUICK RESPONSE AND VERY KNOWLEDGEABLE!
Verified by BankSouth Mortgage Company, LLC
Joy was so very helpful and patient throughout the whole process. We had to do things quickly to get the house I wanted and she worked so hard to get things done and make sure I understood everything. I would recommend her to anyone ready to buy a home, she made it as easy as possible!
Verified by BankSouth Mortgage Company, LLC
Logical, easy process. Requests for documents were spread out enough that it didn't get overwhelming. Online e-signing process was easy and always worked flawlessly. My only suggestion is to not have so many different people requesting the same documents. In a few instances, a BankSouth associate would request a document that had already been submitted to a another associate. Then, we had to take time and write back, explaining that we had already submitted the info. to a different person.
Verified by BankSouth Mortgage Company, LLC
From our first conversation with Joy, she was friendly, helpful, and knowledgeable. She went above and beyond to address all our questions and/or issues throughout the entire mortgage process. It was a pleasure dealing with Joy and will not only use her again but will highly recommend her as a knowledgeable expert in the field of a mortgages.
Verified by BankSouth Mortgage Company, LLC
Joy was the best! As a first time home buyer I was nervous about choosing a lender. Joy was there every step of the way and always available for any questions or concerns I had! Thank you again Joy!
Verified by BankSouth Mortgage Company, LLC
Joy made sure we made the best choice for buying our first home.
Verified by BankSouth Mortgage Company, LLC
very good communication
Joy Brown - BankSouth Mortgage Loan Officer has a 4.9 star rating with 528 reviews.
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