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700 Cherry Street, Suite B, Columbia, MO, 65201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by USA Mortgage
For being a first time homebuyer things where made very easy and fast and any questions I had where answered promptly. My concerns and personal situations where taken greatly into consideration so that everything could and would be done as I needed them. In the end justin made me feel important and that I wasnt just another customer, I have already been telling everyone to come here if they need anything because it was just that fast, easy, and very friendly.
Business response:
George, thank you for taking the time to share your experience. I'm glad to hear that the homebuying process felt easy and efficient for you, and that your concerns and personal needs were met. Making sure you feel valued throughout the process is important to me. I appreciate your kind words and your willingness to recommend my services to others. If you have any future questions or need assistance, don't hesitate to reach out.
Verified by USA Mortgage
From my first conversation with Justin, I could tell he was knowledgeable, realistic, and passionate about lending. He made the entire process seamless and as pleasant as possible. I had a specific timeline in mind, and he ensured it was met. He was available and communicative which made the whole process efficient. 10 stars!
Business response:
I'm grateful for your kind words, Kasey. It's great to know that my approach resonated with you and that I could help make the process both seamless and efficient. Meeting your timeline was important to me, and I'm glad I could be there to assist whenever you needed. Your feedback means a lot, and if there's ever anything more you need, feel free to reach out.
Verified by USA Mortgage
Justin Lackey was on top of everything and helped us every single step of the way with the loan for our new house. He was amazing! He made the whole process go as smoothly as possible. When I became a bit discouraged with all the paperwork, he encouraged me to keep going, for we were almost done. He truly is great at what he does and cares about the customers he works with each day. Thank you so much for all you do for each customer every day. You do make a difference. Your caring attitude shines through. Cheryl B.
Business response:
Cheryl, thank you for sharing your experience. I'm pleased to know that I could assist you at each step and help make the loan process as smooth as possible. I understand that handling paperwork can sometimes be overwhelming, so I'm glad I could provide some encouragement along the way. It's important to me that my clients feel supported and cared for, and your words mean a lot. If there's anything more I can do for you in the future, please don't hesitate to reach out.
Verified by USA Mortgage
Justin was always willing to explain the process and returned my calls promptly. I hope to use his services again in the very near future, since this home didn't work out.
Business response:
Valerie, thank you for taking the time to share your experience. I'm glad to hear that my explanations and prompt communication were helpful to you. I'm here to assist whenever you're ready to explore new opportunities, and I look forward to helping with your next home search when the time comes. If there's anything you need in the meantime, please reach out.
Verified by USA Mortgage
Thank you for all of your help
Business response:
You're very welcome, Ahmed! I'm glad I could assist you. If you have any other questions or need further help, feel free to reach out.
Verified by USA Mortgage
Justin is always helpdul. He finds the perfect fit for what i need
Business response:
I'm grateful for your kind words, Melinda. It's important to me to help find exactly what you need, and I'm pleased to know that I've been helpful in that process. If there's anything more I can do for you, feel free to get in touch.
Verified by USA Mortgage
This was my first home so I had no idea what I was doing or where to even start after reaching out. Justin broke everything down to the T and explained everything to me in a way that I could understand. I will forever be greatful for him and all of his help.
Business response:
It's great to hear that my explanations were clear and helpful to you during your first home-buying experience. I'm really pleased I could assist in breaking everything down to make the process more understandable for you. Your gratitude means a lot, and I’m here if you have any further questions or if there's anything else you need in the future.
Verified by USA Mortgage
Justin Lackey provided an incredible service . Justin had outstanding communication skills, not only quick and responsive but very informative. Justin always made sure I had a clear understanding of what was going on before continuing to the next step . I never had a feeling of being rushed through any part of the process . It was a smooth stress free process , Justin stepped up and took on responsibilities that were beyond his duties. I would recommend Justin Lackey to anyone going through a Mortgage process!
Business response:
Quinn, I appreciate your kind words. It's great to know that my communication and efforts to ensure you felt informed made a positive impact. Keeping the process smooth and stress-free is always important to me, and I'm glad I could provide that for you. Thank you for recommending me for mortgage assistance—I'm here if you have any more questions or need further support in the future.
Verified by USA Mortgage
Buying a home can be a daunting and complicated process, thankfully Justin took on the tough battles and kept my tasks simple and straightforward. He kept constant communication, gave me thorough instructions and kept me in the loop and well educated throughout the process. When difficulties arose he fought for the best outcome on my behalf and handled it without me having to worry! I've been through the buying process multiple times and this was by far the fastest, easiest and least stressful experience I have had from pre-... read more
Business response:
I'm grateful for your detailed review, Shianne. It's rewarding to know that I could simplify the home buying process for you and keep everything straightforward. Making sure you feel informed and supported is always important to me, and I'm glad that my efforts contributed to a smooth experience. It's wonderful to hear that your journey from pre-approval to closing was one of the easiest you've had. Your recommendation means a lot, and I'll be here to assist you with any future home buying needs. Thank you for trusting me wi... read more
Justin Lackey - USA Mortgage - NMLS 1724051 has a 5 star rating with 582 reviews.
Justin Lackey - USA Mortgage - NMLS 1724051 is open now. It will close at 5:00 p.m.