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K-Designers - Home Remodeling Leader
- Doors & Windows
- Rancho Cordova, CA
About this business
Location details
2440 Gold River Rd, Suite 200, Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:15 p.m. | |
| Sun | 10:00 a.m. to 2:45 p.m. |
These guys completely screwed up my house. The work they did I now have sewage flowing out of my shower on occasion they never finish the job. I have windows and doors that have air gaps that can be seen and siding falling off my house within less than a year beyond that these guys were paid in cash for the work they did and then they turned it over to a finance company so now I have a charge off on work that they never completed with a loan that I never authorized.
I was promised for a marketing to come to my house and show examples for window siding and bathroom update but I have been rescheduled 6 times and each time they will keep calling to try to sell me new siding or they can't find the info when I have already been scheduled to see a marketing sales person
Business response:
We apologize for cancelling the appointments. We were overbooked and were unable to keep the appointments. Our scheduling department was going through some staff changes and adjustments, but that issue has now been resolved. Someone will be contacting you soon to see how you would like to proceed. Again, we would like to offer our most sincere apology for any inconvenience this has caused you and hope that you will give us another chance to meet with you.
I read alot of reviews all over the internet on K-Designers that were negative, i decided people leave reviews when they are unhappy and to give them a shot. After 3 months and 2 missed appointments to bid the job they have canceled again. DO NOT use them, they will push you off and leave you waiting.THere are many other companies that do this work that wont just cancel but as there *********************** *** said "we have been in business for 47 years no one will believe we dont show up". He may be right but if i can save ... read more
Business response:
K-Designers sincerely apologizes for not being able to keep the appointment. This area is typically out of our range; however we had anticipated having another appointment in the area when we scheduled with the customer. Unfortunately, we were unable to run the appointment, so we called the customer to inform him and to apologize for the inconvenience. Again, we offer our sincere apology for any inconvenience this has caused.
K-Designers did our shower in Oct. 2024. I have placed a complaint in Dec. 2024 that the shower door leaks. No one returns my phone calls. Every time I got a hold of a person, the person said they will have someone call me back. No one did. I have been trying for someone to repair the door for 4 months, it is still not fix. I have spoken and texted the manager, sent video, no response.I have warned them that I will place a complaint and yelp review if I don't hear from them soon.He did not care. Lifetime warranty is probably... read more
Business response:
K-Designers **************** would like to offer you our sincerest apologies. You do have a service ticket open already; however, **************** has not received the video you sent. If you could send it to ************************************** we will make sure the Production Team receives a copy. Please contact **************** for all repair issues at **************************.
My elderly mother purchased siding, trim in 2017, with an understanding of lifetime coverage of the siding they were installing. Less than a year later the siding was sagging in several places, so several calls were made to K Designers. They wanted to charge my mother to have it looked and again charge her to have it fixed! So again, calls were made in 2022 about lifting, sagging and bad siding all the way around! Each time the customer service was horrible and condescending, progressively worse! Reached out again last week ... read more
Business response:
Customer contacted **************** on Monday, March 10, 2025 and we called them that same day and left a voice message. We called again yesterday, March 12 and spoke to both the son-in-law and the daughter, Maya. **** **** up on the call while we were trying to explain the warranty coverage. We called back and left two voice messages at two different phone numbers, and then sent an email. The **************** warranty is a manufacturer warranty that covers defects in the product, and the K-Designers warranty was a 1-Year St... read more
1. They talked me into signing the contract for windows which later I decided to get out of since I was within the 3 business days... so I thought... they didn't honor it because they recognize Saturday as a business day where as I recognized Monday - Friday at the time. I decided I would Not do business with them again.2. My Mom without my knowledge hired them through a cold call or something for several projects. One being for windows. When the cheap plastic parts break, the answer is always "the manufacturer went out of b... read more
Business response:
Thank you for your review. We want to apologize for the delay in ordering the parts, but as of today, the parts were ordered and the Customer has been contacted. The Customer originally purchased 8 windows from K-Designers that were installed in April of 2007, and his mother purchased ********************************* June 2014 and then another 2 units installed in August of 2014. K-Designers products are covered by two warranties 1) the manufacture warranty which is a **************** warranty for defects in the products, a... read more
Shower panels were wrong, concrete dust all over my house, communication *****, didn't have flooring that was ordered, Main manger was rude wanted me to pay more money out of pocket to order the correct panels for the shower, everything from start to finish took 4 months the shower was only supposed to take 3-4 days max it took 5 days and the last day the contractor did not leave my house till almost 10pm. Many things were promised and didn't happen. This company is super expensive and has no type of communication and their ... read more
Business response:
Reviewed contract and completion photos and spoke with Utah office. We apologize that the installer did not have the flooring with him when he went to install the bathroom; however, he was able to purchase the flooring in town, and the photos of the finished flooring look beautiful. We also apologize for the delays in starting the project. Bathroom projects usually take longer to get started, and then additionally there were some unforeseen delays with the financing, which pushed the start date out further. Apparently the de... read more
I had K-Designers do the siding work on my house. Love that they had warranty and the price was right. When it was time for them to come and do the work... they did not show up for a couple week. I contact my saleman..he said oh I thought it was completed...(first flag).. then we had this storm come through in the late spring in *********,.. It put one hole on the North side of my house. I called K-Designers and sent pictures and made a claim. They gave me a claim number..(the call was made on July 10th). The claim departmen... read more
Business response:
K-Designers has spoken to the Installer who advised that he used the ladder for the repairs, and he did have to briefly step on the *** but did not cause any damage. The photo you sent us, shows your boyfriend standing on top of the ** and what appears to be some dirt on the ** roof, but shows no damage. We also have before and after photos of the hole made by the storm, and the repairs to the siding. Normally, storm damage is not covered by the labor or manufacturer warranties, as it is not damage caused by K-Designers labo... read more
Terrible management. They don't pay their staff they withhold commissions they cherry pick the lead for the sales phones. *****.
Frequently asked questions about K-Designers - Home Remodeling Leader
How is K-Designers - Home Remodeling Leader rated?
K-Designers - Home Remodeling Leader has a 4.4 star rating with 599 reviews.
When is K-Designers - Home Remodeling Leader open?
K-Designers - Home Remodeling Leader is closed now. It will open tomorrow at 10:00 a.m.