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Derek Mercer NMLS#648871 My goal is to help you with all of your mortgage needs, especially new construction homes. You can rely on me to deliver the ideal combination of personalized loan options and attentive customer service. As a licensed loan representative of KBHS, I’m backed by an expert team of trained underwriters and support staff that enable me to close loans quickly. I'm passionate about helping first-time homebuyers in fulfilling their dream of ownership.
10199 Southside Blvd., Suite 100, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
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Great experience
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Being that this was my first time buying a home, Derek was very patient and did a great job explaining different parts of the process to me. He was quick to reply to emails of questions of concerns that I had. He made this process not only easy but also comfortable. I always felt secure in what he was doing and that I was getting the best assistance.
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Throughout the process Derek was readily available whenever I had uncertainties or questions. He would take his time to further explain things and go line upon line if needed to help us gain understanding of what we were viewing.
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Derek provided me with a list of all the documents I would need to make closing a smooth process and it was a pretty smooth one. he is always available via text, call and email to answer any questions. Derek went above and beyond to make sure that I got a closing cost that was right below my budget. Thanks for all your great work Derek, I will definitely recommend you to friends and family going forward.
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Derek Mercer was extremely efficient and personable. He answered my emails immediately. He kept me informed of every aspect of my financing from start to finish.
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Derek Mercer, was great, very professional, understanding, with outstanding customer service attitude, for all others to emulate, an asset to your company.
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Derek was very knowledgeable about the whole process. He was very helpful and always answered any questions I had promptly.
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Derek played an important role in making our experience with KB Home a great one! He always responded to emails or phone calls in a quick manner, answered all our questions, and was very informative. He ensured that we received the best interest rate possible and offered great advice throughout this process. Thank you Derek for everything!
KBHS - Derek Mercer (NMLS#648871) has a 5 star rating with 398 reviews.
KBHS - Derek Mercer (NMLS#648871) is closed now. It will open on Monday at 9:00 a.m.