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Kendall Hyundai
- Other
- Miami, FL
About this business
Location details
15895 S Dixie Hwy, Miami, FL, 33157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Stay away from this place. Made an appointment for car to be picked up for service. When no one showed up, I called and they said someone would call back. When they didn’t call back, I left a message for the service manager. When he didn’t call back, I left a message for the general manager. When he didn’t call back, I posted a comment on google and they responded with the general managers email. Of course, he didn’t respond. Called Braman and the whole process there was fine.
I took my 2022 Tucson Hybrid in for it’s first oil change service. After almost 3 hours of waiting my car was returned to me dirty, oily hand prints on the interior and a damaged driver side door handle. When I asked the management about the car condition, they said “you did not specify that you wanted it returned clean”. When I pointed out the door handle damage, scratched to the metal, they were going to use touch up paint to fix it. Ultimately they agreed to order a new handle. That was a month ago. I have called repeated... read more
RecommendedI dropped my car off to get a diagnostic since Monday 8/29/2022 at 7:30am, I was told that was the best time to bring in my car. The service advisor Aaliyah has been giving me the run around, each day she tells me my car is almost done being diagnosed which is clearly a lie. I also expressed to her that I’ve been paying $45 daily for a car rental because I work and I do not have family in Miami. I am frustrated at this point to resort to writing a review. I need answers because all I am getting from Aaliyah are excuses. If s... read more
very bad customer service. took appointment (valet) and no one showed up. call 5 times and still waiting for someone to call me back. I will never deal with a place like this. I took a day off from work, and I miss my doctor's appointment because of your carelessness.
Bad customer service skill, you call the Kendall Hyundai dealer, the receptionist don't tranfer the calls properly she just take a message and said she works in the billing dept. when you leave a messages w/her for the service dept. no one returned the calls. Finally after many intent I got the voice mail for the Service Director Wilber, he do not return my calls. This dealer does not care about the loyal clients which I had 2 cars with Hyundai and no consideration at all for that. in one of my visit to de service dept. I... read more
STONE COLD LIERS!! I leased a 2020 Elantra from this dealer a year ago. I asked several times the interest was on the car, and the answer was always the same” There is no interest in lease cars, only sales tax” Mister Amado was my salesperson. Well, after a few months of reviewing paperwork come to find out they charge me 1700$ under (Rent charge), which is precisely the same as interest. I was so mad and disappointed because my credit score was in the high 700, and I deserve way better than that, but I the end of the day,... read more
One star is too much for the service they offer. Truly the worst of the worst. A few months ago I bought a Hyundai Accent and they sold it to me with the damaged air, the next day I went and they told me that they would take care of fixing it. To summarize I went several times and they made me wait all day and then lie to myself again and again. The seller Adrián Garcia lied to me many times and also the mechanic Mario. The truth is that a lack of respect like these people deceives the clients. Please be careful with t... read more
last week I was in the market for a new car. the wife and I had our eyes on a Genesis and loved the car, too bad the sales guy ( Alfonso or Alonso don't remember his name)and service didn't match the car. on top of giving us a low ball offer that almost seemed like it was joke, he left us with the "offer" letter while he attended to an older couple. he was offering us a 2019 demo with 3000 miles on it at 500+ a month. we advised we had excellent credit and yet still quoted that amount. Didn't even excuse himself to attend to... read more
En Días pasados fui a un cambio de aceite, y me había pasado un tiempo tampoco los 4 años que lleva mi carro sacado en ese lugar , llamé y programe mi cita como de costumbre la pizarra no me había marcado nada y para no hacer el cuento largo , me dice el técnico que el no cambiaría que ese aceite estaba viejo que necesitaba un supuesto flocheo , al final de todo querían hacerme un cambio de motor por 2800 dólares, me pregunto como a quien se le ocurre un cambio de motor un carro que tiene 4 años , le hice los cambios de a... read more