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Kenny Kent Lexus
- Car Dealers
- Evansville, IN
About this business
Location details
5600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brittany is my KK contact and she’s a Rock-Star on getting back to me promptly and seems to have a good handle on my vehicle and its operation! I appreciated the complimentary post-service car wash and the lounge area of the dealership is indicative of the Lexus brand standard!
Business response:
Jamie, thank you for sharing your positive feedback about Brittany and our service team! We’re glad you enjoyed our prompt service and comfortable lounge. We look forward to seeing you again at Kenny Kent Lexus! Safe travels!
Dale Howland- thank you for listening and working with us. We appreciated the time you spent with us.
Business response:
Thank you for choosing Kenny Kent Lexus and for sharing your experience with Dale. We wish you safe travels ahead!
We have purchased a handful of vehicles from KKLexus in our family. The key to your experience is working with Steven Schutz, he is truly the best in the business.
Business response:
Thank you for your continued trust in Kenny Kent Lexus! We're delighted to hear that Steven has consistently provided excellent service. Enjoy your new vehicle!
On time, quality service, a a a a a a a a a a a
Business response:
We are so happy that our Kenny Kent Lexus team delivered an excellent experience. Thank you, Shyland!
I bought new lexus and maybe im too picky but I see they did wash it but looks as if they didnt dry it off, spots everywhere. Also back floor mat was up in back seat and to be honest didnt look like they vacuumed it out , I understand its new but still should of been checked.
Business response:
Thank you for your feedback and for choosing Kenny Kent Lexus. We're sorry to hear about the cleanliness issues you encountered and will use this as a learning opportunity. Please feel free to reach out if there's anything we can assist with, and safe travels!
Outrageous prices. MIs diagnosed problems I really don’t know how Kenny Kent service department stays in business
Business response:
We appreciate you taking the time to share your feedback regarding your service experience. Our service manager has reviewed the concerns and advises that the team's diagnostic results are correct. Repair recommendations and pricing are determined based on required labor, parts, and manufacturer repair procedures. For any additional questions or to continue reviewing your concerns, please reach out to Service Manager, Max Curry, at max_curry@kennykent.com or 812-473-5600.
This is the second new Lexus that I have owned. I have owned six new Toyotas and five new Fords. I have never paid for a tire rotation except for the Lexuses. That was disappointing.
Business response:
Thank you for sharing your experience as a repeat Lexus owner. It's concerning to hear your feedback on service costs, and we apologize if this caught you off guard. We will pass this information along to our team. If you'd like to discuss this with our team further, please don't hesitate to reach out. See you next time! -The Kenny Kent Lexus Team
Visit Lexus of Louisville for pricing/service. Kenny Kent unethical ($1,000 deposits). Try to keep without disclosing non-refundable. $10,000 higher than Lexus TX 350 in Louisville. Very unprofessional. Sales manager screamed and chased us through the lobby. Internal investigation conducted by Joseph Walton, concluded that it was "customary to escort guests like this". After we left, Michael Jarman continued to harass us and called several times without leaving a message. We lodged a complaint with Evansville Police due to t... read more
OUT-OF-STATE BUYERS BEWARE! ! IF YOU DO NOT LIVE IN 5 SPECIFIC STATES, YOU WILL PAY SALES TAX TWICE! I HAVE BOUGHT CARS IN SEVERAL STATES AND NEVER HAD TO PAY SALES TAX TWICE UNTIL I WENT TO THIS LEXUS DEALER. THEY ARE SO LOW DOWN THAT THEY DID NOT HAVE THE DECENCY TO TELL THE CUSTOMER (ME) WE WOULD OWE SALES TAX IN INDIANA AND OUR HOME STATE. I WILL NEVER DO BUSINESS WITH THIS NAMESAKE GROUP OF CAR LOTS. KENNY KENT AGAIN. IF YOU DECIDE TO DO BUSINESS HERE, MAKE SURE YOU ASK AND GET EVERYTHING IN WRITING EVERYTHING! They als... read more
Business response:
Thank you for sharing your experience. To address these concerns and ensure we provide more clarity moving forward, we encourage you to contact Joe Walton, our General Sales Manager, at 812-469-6352. Joe will be happy to assist you directly and help resolve any issues you’ve encountered. We appreciate your feedback and hope to have the opportunity to improve your experience.
Frequently asked questions about Kenny Kent Lexus
How is Kenny Kent Lexus rated?
Kenny Kent Lexus has a 4.6 star rating with 481 reviews.
When is Kenny Kent Lexus open?
Kenny Kent Lexus is closed now. It will open tomorrow at 8:30 a.m.