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5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kevin and his team are always a pleasure to work with.
Business response:
Thanks for the great review, Phillip! It's always a pleasure working with you too. Our team here at Mutual of Omaha Mortgage appreciates the 5-star rating. We aim to continue providing top-notch service. Thank you for choosing us!
Verified by Mutual of Omaha Mortgage
Kevin was always available and always ready with information I needed.
Business response:
I'm glad to hear that you had a positive experience, Gary! Being available and ready to assist is central to my role here at Mutual of Omaha Mortgage. I appreciate your high rating and your feedback. Feel free to reach out if you need any more information in the future. - Kevin Bui
Verified by Mutual of Omaha Mortgage
Communication was excellent
Business response:
I'm really glad to hear you had a positive experience, Christopher! I always prioritize maintaining clear communication with my clients at Mutual of Omaha Mortgage. Your 5-star rating means a lot to me, and I appreciate your feedback. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Kevin's professional and exceptional dedication to help!!
Business response:
I'm glad to hear that you had a positive experience, Douglas! It was my pleasure to assist you. Your feedback means a lot to me and the entire Mutual of Omaha Mortgage team. Remember, we're here for any future needs or questions you might have. Thank you for your high rating and wonderful review. It's greatly appreciated!
Verified by Mutual of Omaha Mortgage
Speed in which it took to get through refinancing our mortgage. And great communication
Business response:
I'm thrilled to hear that you were satisfied with the speed and communication throughout your refinancing process, Edward. Your feedback means a lot to me and Mutual of Omaha Mortgage. We strive to provide the best service for our customers and your 5-star rating reaffirms that effort. Thanks again for your kind words. Looking forward to serving you in the future. - Kevin Bui
Verified by Mutual of Omaha Mortgage
My husband and I are more grateful to you than you know. It was a pleasure working with you and your staff, and we are pleased to have you as our loan officer. You outperform others I have worked with in the past. My husband and I received daily updates on the loan progress. Kevin is detail-oriented and very knowledgeable about actions that need to be taken to keep the loan process moving. It was a pleasure working with you. Thank you for the actions you took to make everything happen.
Business response:
I'm thrilled to hear about your positive experience, Janice! It was truly a pleasure assisting you and your husband throughout the loan process. Your kind words mean a lot to me, and it's great to know that my attention to detail and regular updates were helpful to you. I strive to deliver a seamless and efficient loan process, and I'm so glad I was able to meet your expectations. It was an honor to be your loan officer, and I'm here if you need any further assistance. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
I was amazed at the level of customer service that Kelvin and his team provided! There was not a day that went by that someone did not contact me to give status updates or words on encouragement to be patient the process is working! They assisted when necessary and fought when required, I was a challenge and this team and I won!! Thank you very much for making a difference in my life!!
Business response:
Andrea, I'm thrilled to hear that you had a positive experience with us at Mutual of Omaha Mortgage. It's encouraging to know that our constant communication and support made a difference in your life. We believe that every client is unique and deserves personalized service, and I'm glad we were able to meet your expectations. Your feedback boosts our confidence and encourages us to continue delivering the best possible service. Thank you for your kind words and for rating us with 5 stars. Looking forward to assisting you in... read more
Verified by Mutual of Omaha Mortgage
Kevin and his team worked very hard to get me approved and kept me well informed throughout the process. He was always there to help at every step. Thank you so much
Business response:
I'm really thrilled to see your positive review, William! It was a pleasure to work with you and getting you approved was our top priority. Your kind words are highly appreciated and serve as a great motivation for me and my team at Mutual of Omaha Mortgage. If you need any further assistance, don't hesitate to reach out. Thank you for taking the time to rate us!
Verified by Mutual of Omaha Mortgage
The person I worked with was extremely accommodating and had excellent communication skills. They guided me through the entire process, making it incredibly smooth and hassle-free. It was truly a pleasure to work with them.
Business response:
I'm delighted to hear that you had a positive experience, Terry. Your feedback means a lot to me. It was my top priority to ensure the entire process was smooth and hassle-free for you. I'm glad my communication and guidance met your expectations. It was a pleasure working with you as well and I look forward to assisting you with any future needs at Mutual of Omaha Mortgage. Thank you for the excellent rating!
Kevin Bui of Mutual of Omaha Mortgage has a 4.9 star rating with 67 reviews.
Kevin Bui of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.