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5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Help us step by step and explained the process.
Verified by Mutual of Omaha Mortgage
No, I don't need to explain myself to you.
Verified by Mutual of Omaha Mortgage
Underwriters kept asking for data and copies of information that seem to be endless. Time, consuming--inefficent--poor organization--. Kevin handled it well--but at times the requests seemed overboard.
Business response:
I greatly appreciate your feedback, James, and your understanding during the process. We always aim to make every step as seamless as possible. However, as you experienced, sometimes the underwriting process requires additional documentation to ensure the utmost accuracy. I apologize if this seemed excessive at times. I'm glad to hear that you felt I was able to manage it well. Rest assured, we continuously strive to improve our procedures and your input is invaluable in this. Thank you for choosing Mutual of Omaha Mortgage ... read more
Kevin Bui of Mutual of Omaha Mortgage has a 4.9 star rating with 67 reviews.
Kevin Bui of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.