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Kim Shuey of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kim is very knowledgeable and clearly explained everything, answered all of my questions, and made purchasing my first home a smooth experience.
Business response:
I'm so glad to hear that you had a smooth experience with your first home purchase, Lusine! It was my pleasure to assist you through the process and answer all your questions. Thank you for your kind words and the 5-star rating. I'm here for you, should you need any assistance in the future. Warm regards, Kim Shuey, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Communication was great and no surprises were found at closing. Rates were way better than local lenders.
Business response:
Thank you so much for your feedback, Kevin. I'm thrilled to hear that you found the communication process smooth and the closing process without any surprises. At Mutual of Omaha Mortgage, we always strive to provide the best rates and service. Your satisfaction is our goal. Thanks for giving us the opportunity to serve you!
Verified by Mutual of Omaha Mortgage
Kim was always quick to respond, clear about next steps, articulate in responding to questions, and direct. We felt nervous at first to not be working 'face-to-face' with a lender, but Kim made us feel comfortable with her responsiveness and timely follow-up. She was helpful with a wide array of questions and it felt easy to ask her anything. Kim does great work and we wouldn't hesitate to work with her again or recommend her to friends and family.
Business response:
I'm truly humbled by your kind words and high rating, Kate. It's always my goal to provide clear, articulate, and timely communication - I'm glad to hear I was able to provide that for you. I understand the concerns about not working face-to-face, especially when it's about something as important as your mortgage. Hearing that I was able to ease your concerns and make you feel comfortable is truly rewarding. Please don't hesitate to reach out if you have any more questions in the future, whether they're related to a new mort... read more
Verified by Mutual of Omaha Mortgage
Good communication. Willing to work with us outside usual business hours.
Business response:
I'm delighted to hear that you had a positive experience, Samantha! It's always my goal to provide excellent service, and I'm glad I was able to assist you beyond normal business hours. I appreciate your 5-star review for Mutual of Omaha Mortgage and look forward to working with you again in the future. Thank you for your feedback. - Kim Shuey
Verified by Mutual of Omaha Mortgage
Kim’s understanding and flexibility made the process so much easier. It truly felt like she was always on our side and without her support we never would have been able to get the keys to our dream house.
Business response:
I'm deeply touched by your kind words, Justin. It was my utmost pleasure to assist you through this process, and I'm thrilled that I could help make it more manageable for you. Knowing that you now have the keys to your dream house is the best reward I could ask for. Your satisfaction is my top priority, and I'm glad I was able to fulfill that. Please remember, I'm always here for any other assistance you might need in the future. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating. All the best in you... read more
Verified by Mutual of Omaha Mortgage
Kim is an absolute rockstar. She held our hands through our first home buying experience which was a drama- filled new construction! She was so kind, answered every question with patience, checked in regularly, and always responded quickly. We could not have done this without her! Our title company also remarked that our closing day was one of the smoothest they’ve ever had, and that our lender was AWESOME. I would 100% recommend Kim and Mutual of Omaha.
Business response:
Thank you so much for your kind words, Meleah. I truly appreciate you taking the time out to share your experience with us—and I am over the moon to hear it was a good one! Your endorsement means the world to me and the team here at Mutual of Omaha Mortgage. I'm glad to hear the closing day went smoothly and that you felt supported throughout this process, especially as it was your first home purchase. Your satisfaction is my top priority and your review reaffirms the hard work I put in every day. So thanks for your kind wor... read more
Verified by Mutual of Omaha Mortgage
Thanks for making this happen for the Anselmos! I appreciate your efforts.
Verified by Mutual of Omaha Mortgage
She is the best! Can’t say enough good things about her. Made the experience seamless.
Business response:
I appreciate your kind words, Jerome! It was a pleasure working with you and I'm thrilled to hear your experience was seamless. That's always our goal here at Mutual of Omaha Mortgage. Thank you for your 5 star review. It truly means a lot.
Verified by Mutual of Omaha Mortgage
This was by far the easiest and most pleasant experience we have had getting a home loan, it was a great experience.
Business response:
Thank you so much, Timothy! It's fantastic to hear that your experience with Mutual of Omaha Mortgage was the easiest and most pleasant one you've had. I'm glad I could assist in making your home loan process a great one. Your satisfaction is my top priority and your positive review means the world to me. Thank you for your kind words and your 5-star rating!
Frequently asked questions about Kim Shuey of Mutual of Omaha Mortgage
How is Kim Shuey of Mutual of Omaha Mortgage rated?
Kim Shuey of Mutual of Omaha Mortgage has a 4.8 star rating with 740 reviews.
When is Kim Shuey of Mutual of Omaha Mortgage open?
Kim Shuey of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.