Kim Shuey of Mutual of Omaha Mortgage

Business response:

I'm truly grateful for your generous review, Thomas. Your words inspire me to provide the best service I can. Thank you for choosing Mutual of Omaha Mortgage and for recognizing the effort we put into making your mortgage process smooth and simple. Please do not hesitate to get in touch if you need any further assistance. 

Business response:

Thank you for your feedback, William. I'm pleased to hear that you had a good overall experience with Mutual of Omaha Mortgage. I understand the paperwork can seem extensive, but please know it's part of our commitment to ensure a secure and thorough loan process. We appreciate your patience during this process and your understanding regarding the approval timing. I'm glad to hear you would consider us again for your future needs. Your satisfaction is our priority, and we look forward to serving you again in the future. 

Business response:

Thank you so much for your kind words, Dinakaran. I'm glad to hear that you had such a positive experience. It was a pleasure working with you and I'm glad I could help in your situation. Should you need anything in the future, I'll be here to assist. Thank you for trusting me and Mutual of Omaha Mortgage with your needs. 

Business response:

Thank you so much for the positive feedback, Thomas! I'm thrilled to know that you had a smooth experience with Mutual of Omaha Mortgage, despite being abroad. Clear and consistent communication is a top priority so I'm glad to hear that this was reflected in your interaction with us. Please feel free to reach out if you have any future needs or questions. Your satisfaction is our success! 

Business response:

I'm delighted to hear such positive feedback, Yen! I strive to be attentive, detailed, and tenacious in every interaction, so I'm glad that this was reflected in your experience with Mutual of Omaha Mortgage. Your satisfaction is my top priority, and your review reaffirms the hard work I put in every day. Thank you for your kind words and for rating me 5 out of 5 stars! 

Business response:

I'm thrilled to hear about your positive experience with me at Mutual of Omaha Mortgage, Emily. Your feedback is incredibly valuable. I take pride in being able to assist and support my customers throughout their journey, and it's wonderful to know that you felt that dedication. Thank you for your high rating and the great review! It was a pleasure working with you, and I'm here if you need any further assistance. 

Business response:

I'm so glad to hear that you had a positive experience, Ariel! Providing knowledge and support to my clients is a top priority for me at Mutual of Omaha Mortgage, so it's wonderful to hear that this was your experience. Thank you for taking the time to share your feedback and for the 5-star rating. Don't hesitate to reach out if you need any more assistance in the future!