Kimberly Club Apartments

4.0

Apartments
Davenport, IA

About this business

Real Estate Apartments

Location details

3300 E Kimberly Rd, Davenport, IA, 52807, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:30 p.m.
Tue	8:30 a.m. to 5:30 p.m.
Wed	8:30 a.m. to 5:30 p.m.
Thu	8:30 a.m. to 5:30 p.m.
Fri	8:30 a.m. to 5:30 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	Closed

4.0179 reviews

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Nicole U.

3 years ago

Not the worst, but wouldn't recommend I lived here for about 3 years, and while there were positives and negatives, I would say I overall do not recommend. It is in a good, central location, most of my neighbors were great, and it always felt like a safe place to live - even when I was Every single one of my appliances bit the dust at least once over the 3 years, and at one point I had electrical issues that almost started a fire (I was lucky I noticed the outlet and that it was before I had moved my dresser in front of it).... read more

Stephen & Beth S.

3 years ago

Find somewhere else What a dump. Had black mold that was never fixed. Someone attempted to break in 3 times nothing was done. Then nothing is fixed like sidewalks you trip on and they raise rent every year and also garage rent gets raised when my wife fell we should have used them.

Business response:

Thank you for your feedback. We are replacing windows throughout the property as well as sidewalks and driveways. We have a courtesy officer on site and encourage residents to call our office or the answering service after hours with any issues.

Siddharth S.

4 years ago

Good Apartments, bad roads..! The apartments are very good to live in, maintenance requests are quickly resolved but the internal roads ( or should I say potholes) are very concerning. My car broke down twice on these roads. Also, my friend was promised a 200$ referral once I move in and live a month, but he never received that referral discount.

Business response:

Thank you for your review. We are glad you enjoyed living at Kimberly Club. We agree that we have great employees in maintenance, cleaning, and leasing. We have plans for driveway repair this summer. If your friend has proof of the referral and still lives with us, we would be happy to honor it. Thank you for choosing Kimberly Club.

Brent and Natalie J.

5 years ago

Management is awful Management was awful. Communication between tenants and management is extremely poor. Maintenance only does temporary fixes just so they can keep your $500 security deposit. Also the comment about the carpets being torn up is a 100% true. 10/10 would NOT RECOMMEND.

Business response:

Thank you for your review. We have a dedicated office staff and communicate with residents in a variety of ways including in person or by phone, text, email or letter. Our maintenance staff is always ready to help and work to solve any problems you may have. We offer pre-move out walk-throughs to help residents understand the move out process and fees so they can return the apartment to us in the condition they received it in order to help with the return of the security deposit.

Anon Y.

6 years ago

Don't waste your money When vacating the apartment, they will charge you more than your deposit for carpet replacement over common wear and tear. The best part? They do it to everyone. They literally have a warehouse stocked with carpets for every tenant moved out so they can claim you owe for the full cost, charging you above and beyond for the your security deposit. Don't trust the 5 star reviews either. They're written by management so you don't know the truth.

Business response:

We offer pre move out walk throughs as a courtesy to residents so they understand the cleaning expectations upon move out. Resident move in inspection sheets are compared with our final move out inspection sheets and physical examination of the carpet to make sure that any charges beyond wear and tear are based on observable damage to the carpet. Photos are also used to document carpet and other damage.

Natalie H.

7 years ago

Terrible management Leaving my apartment complex of almost four years was an aweful experience. Kimberly Club apartments will take your deposit and bill you upon move out as much as possible. I never once had late rent or any issues with my lease. Before I moved my family had an emergency and passed their dog onto another family member on my property. I didn't have an animal and was approached by maintenance wearing no indication on uniform that he was employed there demanding to know what apartment I live in for the pet. Ne... read more

Business response:

Thank you for your review. We welcome pets in apartments that have paid our pet fees. But, upon move out, if we discover pet damage, we charge the resident for the damanage as we need to replace the carpet in order to ensure that the next resident has a clean carpet upon move in.

Emily R.

7 years ago

Horrible This place is horrible. The incompetency and the rudeness of the staff is insane! We changed the account rent was to come out of at renewal, called and verified that that was to start in March and also in person verified that a voided check had been dropped off for that purpose! Then rent auto deducts from the wrong account and the EXTREMELY RUDE AND USELESS “manager” said they will not be refunding over draft fees (for their stupidity) and also refused to give me upper managements number. After a few select words s... read more

Business response:

We are so very sorry for the mistake in taking the rent out of the wrong account. We recognize that was our error. We try not to make such errors, but in the unusual event that we do, we try to promptly reimburse our residents for the fees incurred. We apologize for the misinformation received regarding our reimbursement policy and the timing of checks for reimbursement payments. We can usually issue a check very quickly. We are happy to report that soon after realizing the mistakes on our end, we immediately sent you full r... read more