La La Land

Katya K. 

on Yelp

2 months ago

I'm honestly beyond frustrated with La La Land Kind Cafe -- both as a regular customer and a loyal rewards member 1. Gift card mess I purchased a gift card on their website, thinking it was a digital e-gift that would be emailed to a friend. There was no clear warning that it would be a physical card for pickup in Dallas, TX -- which makes absolutely no sense for someone ordering online. I don't live in Texas, and neither does my friend. They charged my card, but my friend received nothing. I called immediately, only to fi... read more

Esmeralda C. 

on Yelp

3 months ago

I came in at 6:30am , my order was placed at 6:34 , there was no overnight oats, or chai, only thing they had in the breakfast menu was a empanada. I was the only customer they had, there were 3 employees. Visually the store was not ready to be opened, nothing seemed to be in order, I didn't get my drinks until 6:55am. I hate to complain because the coffee is amazing! But please do better. 

Big Mama T. 

on Yelp

4 months ago

I normally go to the lalaland on Shepherd but I tried this place a couple times because it's closer. Unfortunately both times I was disappointed. It's a fun location but not easy for in and out... I would definitely recommend order/paying ahead on the app. This time I ordered my favorite: lavender bloom latte w a cloud. It came with no cloud and then when I took a swig - whoever made the shots didn't get it packed bc it was watery...plus no flavor, no sweetness, like it normally would. Ugh...I was so disappointed. Someone p... read more

Adam B. 

on Yelp

5 months ago

Artificially created simulation - Visited La La Land on Westheimer this morning. Call me old fashioned but disappointed they couldn't make coffee because their coffee grinder was broken. (I bought a croissant and my wife an Americano...which took 10 min to come out) I'd support a business model with less merch and more coffee but regardless, the place was packed. 

Payton T. 

on Yelp

6 months ago

Great coffee, but we got there at 6:45am, it's now 7:24am and I still have not received my coffee. I had to leave or I would've been late. It's insane how it takes 30 minutes to make 2 coffees. It wasn't even that busy! I didn't get a refund, because i seriously don't have 30 minutes to wait for good coffee. Unfortunately I don't think I will be able to come back, I love this coffee but I can't have it stress me out like this. 

Ann N. 

on Yelp

6 months ago

Got the matcha chai latte while waiting for a workout class and it was okay! - Minimal seating inside, more outdoor seating. Limited options when it's raining outside though - Service is subpar, the employees don't look at you while you're ordering so it's not as personable as the other locations - Drinks are not bad but not super unique - Parking can be tricky, public garage accessible and spotty street parking. 

Jimmy V. 

on Yelp

6 months ago

Very underwhelming and not everything on their menu is even available they need to update their stuff. 

Hanz Erin E. 

on Yelp

7 months ago

Not sure what was in the water but clearly it's foul odor seeped into one of the worker's personalities. Like its one thing for the coffee to be a little sour but why they gotta spread that energy to my friend just asking how much the heart-shaped tray was. There was no need for the kind of "Actually thats not a heart tray that's an ash tray." also "Oh idk the price I just work here." Which is such a shame because their other coworkers seemed nice. p.s. the bathroom also had the weird water smell btw 

Makenna C. 

on Yelp

8 months ago

They don't take cash!!! I wish I could say this was a good experience but unfortunately the lady taking our order was very rude. I was so excited because LaLa land is known for their positive words on the drinks but the customer service was terrible. We got up there so excited to order and she was nothing but mean. Made the experience not worth it... would recommend ordering ahead so you don't have to wait in line or have someone be rude