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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good It seemed to have a roach problem, not terrible but yet. Also. Bathroom lights had lots of dead bugs in them. AC worked but barely. It got hotter during the night if that's possible. Staff was very nice and friendly. Said would call exterminators.
Business response:
Dear Terry, We are so sorry that you had to experience those unwanted guests, but do appreciate you bringing it to our attention so that we could take care of it immediately. As for the AC, because of your valuable feedback, it has been replaced, blowing cold and ready for your next visit. Thank you for being our guest and we hope to see you again soon!
Thanks so much for a great stay! Two of our colleagues stayed at La Quinta for a professional conference in Austin in August 2019. The staff was extremely helpful and accommodating for our team, and helped us with some extra luggage and materials we had to take along with us. We had a great stay. Thank you to Susanne and the La Quinta team, who helped make our visit to Austin a success!
Business response:
Dear Mariel, Thanks so much for such kind feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. We hope to have earned your loyalty a... read more
Good
Excellent The plug for the tv was broken, so it was plugged into the plug for the lightswitch. Minor annoyance, but I hope they fix it.
Business response:
Dear Justin, We apologize for the maintenance issue, which was addressed immediately after you checked out. Thank you for being our guest and for bringing that to our attention. We are glad that you enjoyed your stay otherwise and hope to see you again soon!
Good
The best N/A Great time
Exceptional No fridge or microwave in rooms... Everyone at the property are very professional and courteous. No matter the time of day, always ready to help...
Business response:
Dear Rob, Thanks so much for such kind feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. Next time you visit, be sure to request a room ... read more
Excellent Taking too long for some renovation work. Could use some more modern colors. Very friendly, helpful staff. Nice breakfast. Good location, good value. Very easy checkout.
Business response:
While we are in the middle of a few cosmetic changes for the better, we are so happy to hear that our staff was able to make a positive difference in your experience. We apologize for any inconvenience and hope to have the opportunity to welcome you again soon!
Pleasant . Half of the machines at the fitness center weren't working. None of the treadmills actually... . You hear a lot of noise from the street at night. . Location is great; . Fairly good facilities; . Swimming pool; . Breakfast is good value for money;
Business response:
Thank you for being our guest at La Quinta Austin Capitol. We apologize that equipment in our fitness center was not operating properly and appreciate you bringing it to our attention. We are sorry that it negatively impacted your stay with us and do hope that we have the opportunity to welcome you again and make it right.
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,945 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.